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Urgent! Experience Transformation and Country Leader - Kyndryl Vital Colombia Job Opening In Bogotá – Now Hiring Kyndryl

Experience Transformation and Country Leader Kyndryl Vital Colombia



Job description

Overview

Experience Transformation and Country Leader - Kyndryl Vital Colombia — Kyndryl

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.

We are focused on growing a global network of designers, engineers, writers, researchers, and strategists who help customers co-create intelligent and adaptive experience ecosystems that transform their businesses.

The Role

As the Country Leader for Kyndryl Vital Colombia you will wear multiple hats: you will lead the business of Kyndryl Vital — growing it, selling it, and building the team to deliver it.

You will use your blend of business acumen, technical knowledge, and psychology to guide customers through complex challenges by identifying paths to value and a strategy for breakthrough experiences.

You will lead engagements, guide the team, and provide insights and leadership at the executive level.

You will partner with Kyndryl business and account leaders, technical strategists, customers, and alliance partners to define problems, imagine solutions and service blueprints, and enable delivery.

You will work with Kyndryl Vital Colombia leaders to identify high-potential projects, build a pipeline, and continuously add value to customers’ businesses.

Learn more about Kyndryl Vital at

What You Can Expect

Every position at Kyndryl offers a path for career growth, hands-on experience, learning opportunities, and certifications.

We support diverse paths, including broadening knowledge or specializing in a sector, with opportunities to gain industry-relevant certifications and skills.

Who You Are

You are a high-impact professional with relevant experience who embraces growth, puts customers first, and works inclusively with others.

You combine a growth mindset with a focus on customer success and collaboration across teams.

Required Technical and Professional Expertise

  • C-Suite Engagement: Advising C-suite executives on aligning technology initiatives from an experience-first orientation, and aligning organizational strategy with ROI
  • Integrated Roadmaps: Integrating human needs and business objectives into technology roadmaps with clear ROI frameworks
  • Cross-functional Leadership: Collaborating with technical architects/engineers to implement enterprise solutions at scale
  • Project Lifecycle Leadership: Leading cross-functional teams through full project lifecycles from discovery to deployment
  • Consensus Building: Building consensus among stakeholders with competing priorities via service blueprints and co-creation workshops
  • Team Development: Hiring, mentoring, and scaling high-performing teams for large-scale digital transformation
  • Business Acumen: Understanding business strategy and connecting it to experience
  • Psychology: Deep understanding of human needs and behavior
  • Business + Tech + Experience: Creating integrated experience strategies blending business, technology, and user needs
  • Co-Creation: Aligning stakeholders through workshops and collaborative sessions
  • Value Identification: Uncovering new sources of value
  • Experience Optimization: Evaluating and recommending ways to optimize experiences
  • Storytelling: Communicating clearly and compellingly
  • Research: Designing and conducting user research, market evaluations, and competitive analyses
  • AI and Data Ethics: Leveraging AI tools while maintaining quality and ethical standards

Preferred Professional And Technical Expertise

  • 10+ years of experience
  • Deep industry vertical experience
  • Experience in both enterprise and agency environments
  • Knowledge of IT infrastructure or other technical applications
  • Understanding of human behavior, change management, or related social sciences
  • Data science, AI/ML background
  • Experience in DesignOps or design-specific processes and capabilities

Required Education

Bachelor’s Degree or equivalent portfolio

Preferred Education

MDM, MDes, MFA, dMBA or equivalent

Being You

Diversity is central to how we think and work.

We welcome people of all cultures, backgrounds, and experiences and support an equitable culture via our inclusion networks and programs.

What You Can Expect (Continued)

With state-of-the-art resources and Fortune 100 clients, you’ll have opportunities to innovate, build new capabilities, establish valuable relationships, and create new value.

We support your well-being and offer benefits, learning programs (certifications from Microsoft, Google, Amazon, Skillsoft, and more), and a company-wide volunteering platform.

Get Referred

If you know someone at Kyndryl, select “Employee Referral” during application and enter your contact's Kyndryl email address.

Location: Bogota, D.C., Capital District, Colombia

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Design and Information Technology

Industries: IT Services and IT Consulting

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Required Skill Profession

Gestión Informática Y Gestión De Proyectos Informáticos



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    Unlock Your Experience Transformation Potential: Insight & Career Growth Guide


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