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Urgent! Especialista Siniestros (Bilingüe) GCoE LatAm Job Opening In Bogotá – Now Hiring Gallagher

Especialista Siniestros (Bilingüe) GCoE LatAm



Job description

Overview

We are seeking a diligent and proactive Claims Adjuster to join our claims team.

The ideal candidate will be responsible for efficiently leading and processing claims, ensuring timely and fair settlements, and maintaining excellent customer service.

This role is an excellent opportunity for individuals looking to grow their career in the insurance industry.

How you'll make an impact Claims Management: Efficiently handle and process a variety of claims, including property, casualty, and bodily injury claims.

Ensure all claims are handled by company policies and regulatory requirements.

Communication: Conduct outbound calls to insured parties to verify details collected by the First Notice of Loss (FNOL) team.

Maintain clear and professional communication with all stakeholders, including claimants, vendors, and internal teams.

Investigation: Identify potential red flag claims and assign them to the Special Investigation Unit (SIU) for further review.

Collaborate with engineers and investigators to establish liability and capture vital documentation.

Estimation and Settlement: Prepare final estimates based on vendor-provided information.

Issue payments and settle claims promptly, ensuring fairness and accuracy in all settlements.

Negotiation: Assist in negotiating settlements with third-party claimants, solicitors, and credit hire organizations.

Strive to achieve favorable outcomes while maintaining positive relationships.

Documentation: Maintain accurate and comprehensive records of all claims activities.

Ensure all documentation is complete and up-to-date in the claims management system.

About you Qualifications: Bachelor’s degree in Business, Finance, or a related field preferred.

1-2 years of experience in the insurance industry, with exposure to claims handling preferred.

Strong analytical and problem-solving skills.

Excellent communication and social skills.

Ability to work independently and as part of a team.

Proficiency in Microsoft Office Suite and claims management software.

Preferred Experience: Experience with property and casualty claims.

Familiarity with insurance regulations and compliance standards.

Previous experience in a customer service role is a plus.


Required Skill Profession

Business Operations Specialists



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    Unlock Your Especialista Siniestros Potential: Insight & Career Growth Guide


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