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Urgent! Especialista en Atención y Cuidado al Paciente Bilingüe Job Opening In Barranquilla – Now Hiring Venture Global Solutions

Especialista en Atención y Cuidado al Paciente Bilingüe



Job description

Ubicación: Barranquilla, Colombia (Trabajo presencial)
Horario:

  • Lunes a viernes, de 7:30 a.

    m.

    a 4:30 p.

    m.

    (horario de verano EE.

    UU.)
  • De 8:30 a.

    m.

    a 5:30 p.

    m.

    (horario de invierno EE.

    UU.)

Descripción del puesto

¿Eres un(a) profesional con vocación de servicio, empatía y pasión por mejorar la calidad de vida de los pacientes?
Estamos buscando un(a) Especialista en Atención y Cuidado al Paciente Bilingüe para coordinar y supervisar los servicios de cuidado a domicilio ofrecidos a personas mayores como parte de una empresa con sede en Estados Unidos.

Este rol es fundamental para garantizar una atención humanizada, oportuna y de calidad, asegurando la satisfacción de los clientes y fortaleciendo la relación con pacientes, familias y cuidadores.

Responsabilidades principales

  • Coordinar y supervisar los servicios de cuidado a domicilio para pacientes mayores.

  • Evaluar las necesidades individuales de los clientes y desarrollar planes de atención personalizados.

  • Ser el punto de contacto principal entre pacientes, familias y cuidadores.

  • Monitorear la calidad del servicio, resolver inquietudes y garantizar la continuidad del cuidado.

  • Fomentar relaciones de confianza con los clientes, promoviendo la satisfacción y retención.

  • Garantizar el cumplimiento de las políticas internas y las regulaciones de salud de EE.

    UU.

  • Mantener registros precisos y actualizados sobre el estado de los pacientes y los servicios prestados.

Requisitos

  • Formación académica: Título universitario en Psicología, Trabajo Social, Administración, Comunicación, Gestión del Talento Humano, o áreas relacionadas con el bienestar, la atención al cliente o los servicios sociales y de salud.

(No es necesario ser profesional en Enfermería, pero sí contar con una fuerte orientación al servicio y habilidades para la atención al paciente.)

  • Experiencia mínima de 1 a 2 años en coordinación de casos, atención al paciente o servicios de salud.

  • Nivel de inglés B2–C1 (obligatorio) para interactuar con equipos y pacientes en EE.

    UU.

  • Excelentes habilidades comunicativas, organizativas y de resolución de problemas.

  • Alto sentido de responsabilidad, empatía y compromiso con el bienestar del paciente.

  • Experiencia manejando documentación clínica y trabajando con equipos multidisciplinarios.

Lo que ofrecemos

  • Salario competitivo acorde con la experiencia.

  • Oportunidades de crecimiento profesional dentro de la industria del cuidado a domicilio en EE.

    UU.

  • Entorno laboral estable, empático y centrado en la calidad del servicio.

  • Capacitación constante y acompañamiento para el desarrollo profesional.

Tipo de puesto: Tiempo completo
Experiencia: Mínimo 1 año (obligatorio)
Idioma: Inglés (obligatorio)

Tipo de puesto: Tiempo completo


Required Skill Profession

Other General



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