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Urgent! Employee Experience Manager Job Opening In Bogotá – Now Hiring DHL Express

Employee Experience Manager



Job description

At DHL Express, our purpose is
Connecting people, improving lives.


We are the most international company in the world,
the big yellow machine
as we love to call it.

Specifically, in our Central and South America region, we cover 15 countries, from Tikal National Park in Guatemala to Ushuaia in Tierra del Fuego, Argentina.

We are more than 3,400 Certified International Specialists who work passionately and motivated AS ONE team, moving over 10 million shipments a year, exceeding our customers' needs, while supporting their businesses and positively impacting our communities at the same time.

We are the #1 Great Place to Work in Latin America and we are very proud of it.

And we have great news … We are looking for a Superstar like you, customer-focused and eager to have the best day, every day…

Role Purpose:
The Employee Experience Manager is responsible for shaping and executing a holistic employee experience strategy at the national level, ensuring alignment with DHL Express's global culture and values.

This role plays a pivotal part in creating a workplace where every employee feels heard, valued, and inspired to contribute their best.

Additionally, the role champions Corporate Social Responsibility (CSR) to amplify the organization's impact within the broader community, embedding purpose into the employee lifecycle and the company's brand as an employer of choice.

Main Responsibilities:

  • Translate global frameworks into locally relevant strategies, collaborating with leaders to embed best practices across the employee lifecycle.

  • Lead the full Employee Engagement Survey cycle, including communication, analysis, feedback, and action planning, providing insights and recommendations to leadership.

  • Manage Great Place to Work and similar certifications, ensuring alignment with global standards and delivering progress reports and executive presentations.

  • Execute global and local recognition initiatives, such as Employee of the Year and Service Awards, to foster a strong culture of appreciation.

  • Develop and oversee comprehensive mental, physical, and emotional wellbeing initiatives, partnering with health providers and tracking impact.

  • Implement DEIB strategies tailored to local needs, promoting inclusive practices, psychological safety, and reporting on progress.

  • Drive national CSR strategies, supporting volunteerism, sustainability, and community engagement while measuring social impact.

  • Lead internal communication campaigns that activate culture, enhance employee connectivity, and strengthen engagement across initiatives.

Your Perfil

  • Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, Communications, or related field
  • Minimum of 8 years' experience in Employee Experience, Engagement, CSR, or Culture-related roles, ideally in multinational environments.

  • Proficiency in English and Spanish


Required Skill Profession

Other General



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    Unlock Your Employee Experience Potential: Insight & Career Growth Guide


  • Real-time Employee Experience Jobs Trends in Bogotá, Colombia (Graphical Representation)

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DHL Express adheres to the cultural norms as outlined by Expertini.

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    • 2. Loyalty
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    • 7. Obeying Colombia laws and regulations
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  • Interview Tips for Employee Experience Manager Job Success
    DHL Express interview tips for Employee Experience Manager

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
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    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
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    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
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    Final Thought:

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