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Urgent! eCommerce Sales Operations Manager - LATAM Job Opening In Bogotá Distrito Capital – Now Hiring Cricut

eCommerce Sales Operations Manager LATAM



Job description

Company Description

Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more.

We believe everyone is born creative.

We’re a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things.

At Cricut, we place the power of handmade into the hands of all.

We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect.

We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined.

And as a community, we celebrate the exhilarating act of making every single day.

So, make that handcrafted card that feels like a hug.

Design a shirt for fun, for family, or for a full-blown business.

Craft with a passion or for a purpose.

Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly.

Whatever you make, just make your heart out.

Because here’s the remarkable truth: When we all make together, we make all things possible.

Let’s Make!

Job Description

Support Mercado Libre and authorized marketplace resellers by managing merchandising categories and retailer inventory levels to ensure timely fulfillment and meet sales objectives.

Maximize profitability by achieving inventory turn goals and manage the exit of discontinued products.

Successfully manage orders and the flow of goods in alignment with customer-specific requirements, including routing guides.

Provide reporting on inventory issues and develop detailed resolutions.

Collaborate effectively with Sales and Operations teams to drive performance and resolve problems efficiently.

Responsible for managing eCommerce operations and sales support across key Latin American markets, including Argentina, Chile, Peru, Colombia, and Ecuador.

Major Activities

  • Communicate with the Sales, Merchandising, and Operations teams to ensure the accurate and timely ordering and transfer of goods to retail partner stores, distribution centers, and eCommerce channels (.com).

  • Partner with the Order Management and EDI teams to ensure purchase orders are processed accurately and on time.

  • Analysis: Collaborate with the Sales team to support promotional activities, and provide sales and inventory analyses to manage discontinued products, minimize markdowns, and maintain service level goals.

  • Cross-Functional Communication: Partner with demand planners, wholesale management, sales, merchandising, operations, and product teams to address inventory-related issues and provide actionable solutions.

  • Order Management: Work closely with the Cricut order processing team to ensure customer purchase orders are executed according to supply chain requirements.

    Manage and minimize customer chargebacks related to supply chain issues.

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Required Skill Profession

Sales Support



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    Unlock Your eCommerce Sales Potential: Insight & Career Growth Guide


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    Cricut interview tips for eCommerce Sales Operations Manager   LATAM

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