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e-Commerce Account Director, Client Experience Job Opening In WorkFromHome – Now Hiring Power Digital


Job description

A day in the life:

As an Account Director, you’ll be responsible for working with clients in the Lifestyle/Ecommerce space.

You’ll have a broad and varied background with hands-on experience across many digital marketing channels and tools.

This role will drive performance through integrated marketing tactics across paid, owned and earned channels.

Through a deep understanding of the client’s business, the Account Director will guide and counsel clients on how marketing tactics can drive business outcomes.

The Account Director will lead teams of highly-talented marketers by working closely to optimize their efforts and provide guidance, enforcing pivots when necessary.

You’ll demonstrate leadership by gaining trust and providing strategic insight to account teams.

This is an exciting role for a seasoned digital marketer seeking an opportunity to lead innovative campaigns.

Key Responsibilities:

  • Employ AI technologies to enhance and optimize business processes
  • Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
  • Client-centric communication: establish strong relationships with client key decision makers by hosting monthly one-on-one check-ins to gauge sentiment, solicit feedback and share opportunities
  • Marketing strategy: guide the account team with a comprehensive strategy across paid, owned and earned channels to meet or exceed client objectives; proficiency in media planning and connecting product, audience and media
  • Data-driven insights: leverage data and analytics to identify strategic opportunities; translate learnings into clear reporting with actionable next steps
  • Measurement frameworks: use overlapping datasets to inform decisions; prioritize business metrics; inform tactical optimizations; use incrementality when needed
  • Client retention: lead renewal strategy, presentation and proposal development with the Account Manager; review contracts to ensure goals are on target
  • Service expansions: identify additional strategies to improve performance and expand client partnerships
  • Client portfolio: manage a diverse set of clients totaling a minimum of $175K in monthly recurring revenue
  • Team coaching and development: lead by example; provide timely feedback to up-level services
  • Other tasks and projects as assigned by Client Services leadership

Role Requirements:

  • Bachelor's Degree in Marketing, Communication or related discipline
  • 8+ years digital marketing experience in strategic planning, consumer insights, digital integration and client services, ideally in a digital or media agency
  • Proven track record of delivering high customer satisfaction scores
  • Extensive CRM or Marketing Operations platform experience (e.g., Salesforce, Shopify, HubSpot)
  • Experience speaking to business-level metrics such as LTV:CAC, MER, etc.

  • Campaign leadership skills for end-to-end development in a multi-channel environment
  • Ability to quickly build rapport with executive-level contacts
  • Desire to work as both a marketing consultant and a business consultant for clients
  • Highly dependable, self-starter, high energy, positive attitude with good organization and time management
  • Entrepreneurial spirit with a passion for problem-solving, continued learning, and personal development

Key Performance Indicators (KPIs)

  • 8.8 Average Client NPS

Most Important Things (MITs)

  • Team Coaching and Development
  • Marketing Strategy, Development and Execution
  • Client Retention and Client Revenue Growth

Power Digital’s people and culture are central to our success.

We are an Equal Opportunity Employer, and we value diversity in backgrounds and experiences.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

#J-18808-Ljbffr

Required Skill Profession

Comercio Electrónico


  • Job Details

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Unlock Your e Commerce Potential: Insight & Career Growth Guide


Real-time e Commerce Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for e Commerce in WorkFromHome, Colombia, highlighting market share and opportunities for professionals in e Commerce roles.

2433 Jobs in Colombia
2433
1630 Jobs in Workfromhome
1630
Download E Commerce Jobs Trends in Workfromhome and Colombia

Are You Looking for e Commerce Account Director, Client Experience Job?

Great news! is currently hiring and seeking a e Commerce Account Director, Client Experience to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Power Digital adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for e Commerce Account Director, Client Experience Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for e Commerce Account Director, Client Experience?

Key qualifications for e Commerce Account Director, Client Experience typically include Comercio Electrónico and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for e Commerce Account Director, Client Experience?

To improve your chances of getting hired for e Commerce Account Director, Client Experience, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for e Commerce Account Director, Client Experience Job Success

Power Digital interview tips for e Commerce Account Director, Client Experience

Here are some tips to help you prepare for and ace your e Commerce Account Director, Client Experience job interview:

Before the Interview:

Research: Learn about the Power Digital's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your e Commerce Account Director, Client Experience interview at Power Digital, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Power Digital's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for e Commerce Account Director, Client Experience Positions

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