Job Function
Marketing
Job Sub Function
Marketing Insights & Analytics
Job Category
People Leader
All Job Posting Locations
Bogotá, Distrito Capital, Colombia; Mexico City, Mexico; São Paulo, Brazil
Job Description
The Director of Business Analytics & Customer Insights leads the Business Partners team within a regional Center of Excellence.
This role is responsible for developing and delivering advanced analytics and data‑driven insights that inform senior‑level decision‑making, accelerate growth, and optimize investments across Johnson & Johnson’s pharmaceutical portfolio in Latin America.
This position will report to the Senior Director of Business Analytics and Customer Insights.
Key Responsibilities
- Lead the business partners team to deliver actionable insights that shape marketing and commercial strategies, drive growth, and optimize investment decisions.
- Partner with local and regional leadership to align priorities, co‑create data initiatives, and strengthen cross‑market collaboration.
- Guide a senior team of business partners, fostering innovation, capability building, and a culture of continuous development.
- Advise leadership on competitive dynamics, market access, and emerging opportunities, providing data‑driven recommendations for strategic decisions.
- Oversee operational excellence across governance, budget, performance, and compliance, ensuring high standards of delivery.
- Promote a purpose‑driven and collaborative environment aligned with Johnson & Johnson’s Credo and Leadership Imperatives.
Qualifications
- Bachelor’s degree in Business Administration, Engineering, Marketing, or related field.
- 10+ years of professional experience in strategy, analytics, or business insights roles.
- 5+ years of experience leading and developing high‑performing teams.
- Strong analytical and strategic thinking skills, with proven ability to translate insights into business action.
- Expertise in business intelligence, data management, and advanced analytics.
- Fluent in English, with ability to lead across multiple cultures.
- Advanced Spanish.
- Change leader with an innovative mindset.
- Solid business experience in the pharmaceutical industry.
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