Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Digital & Technology Business Services Manager, LATAM.
Colombia Jobs Expertini

Urgent! Digital & Technology Business Services Manager, LATAM Job Opening In WorkFromHome – Now Hiring Pfizer

Digital & Technology Business Services Manager, LATAM



Job description

Why Patients Need You

Technology impacts everything we do.

Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing.

Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.

What You Will Achieve

  • Own accountability for change management, cascading communications and support services escalations.

  • Partner with Pfizer Digital & Technology and market contacts to operationalize change management plans and deliver solutions effectively and efficiently.

  • Serve as a liaison between global program teams / service owners, Pfizer Digital & Technology teams and local market stakeholders.

  • Adapt global materials to meet local needs.

  • Track adoption / Customer Satisfaction metrics at market levels using internal market dashboard / scorecard.

  • Provide operational support for non-infrastructure services (i.e. SharePoint team sites).

  • Collaborate with other Pfizer Digital & Technology teams to resolve cross-functional service and support issues and escalate when needed.

  • Ensure systems and operations act in accordance with global and local policies and compliance rules.

  • Provide audit support for local applications and continuous preparedness.

  • Understand client’s operational needs and how to make them reality through Pfizer Digital & Technology offerings and service providers.

  • Analyze business requests to determine how best to create successful resolution and direct to the appropriate creation centre.

  • Provide guidance / training to business colleagues on how to maximize the use of local / global digital & technology capabilities.

  • Drive business outcomes using AI.

  • Be a catalyst for driving reinvention for growth & efficiency using AI that goes beyond transformation.

  • Demonstrate a strong curiosity for technology innovation and be an early adopter role model for AI capabilities.

  • Be driven by a speed to value mindset underpinned by proof points embedded in rapid prototypes.

  • Working knowledge of the portfolio governance process, Pfizer’s internal audit processes and of the Information Protection and Risk Management (IPRM) framework is an advantage for this position.

Here Is What You Need

  • Bachelor’s degree or similar in Science, Technical, Engineering or Business-related discipline is a minimum requirement.

  • Significant experience in Information Technology or in the pharmaceutical / life sciences industry is preferred.

  • Extensive proven experience in large IT organizations.

  • IT Service Management qualifications e.g. ITIL (desired)
  • Experience in working and collaborating with cross-functional / matrix teams.

  • Strong communication and collaboration skills.

  • Good understanding of the software development lifecycle methodologies.

  • Fluency in written and oral business English is essential.

  • Based in Chile, Colombia, Costa Rica, Ecuador or Perú.

Non-Standard Work Schedule, Travel Or Environment Requirements

  • Digital & Technology is a 7x24x365 operation.

    This role may require occasional physical or virtual participation on a weekend, holiday, or after normal business hours.

  • Some travel maybe required – less than 10%.

Organizational Relationships

  • The candidate must be based in one of the following countries in LATAM: Chile, Colombia, Costa Rica, Ecuador or Perú.

  • The BSM will report to the Senior BSM Manager in the region.

  • There will be frequent interaction with commercial colleagues in the Business Units.

  • Teamwork with other BSM, Digital & Technology Lead, Service Delivery Mangers, solutions enablement & delivery organizations (Creation Centers) and Risk Management and Compliance will also be frequent in this role.

  • There will be interaction with External Support Vendors and management companies.

  • This job is GJL070.

EEO (Equal Employment Opportunity) & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

Work Location Assignment: Hybrid

EEO (Equal Employment Opportunity) & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

#J-18808-Ljbffr


Required Skill Profession

Servicios Profesionales/consultoría



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Digital Technology Potential: Insight & Career Growth Guide


  • Real-time Digital Technology Jobs Trends in WorkFromHome, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Digital Technology in WorkFromHome, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7194 jobs in Colombia and 5720 jobs in WorkFromHome. This comprehensive analysis highlights market share and opportunities for professionals in Digital Technology roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Digital & Technology Business Services Manager, LATAM Job?

    Great news! is currently hiring and seeking a Digital & Technology Business Services Manager, LATAM to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Pfizer adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Digital & Technology Business Services Manager, LATAM Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Digital & Technology Business Services Manager, LATAM?

    Key qualifications for Digital & Technology Business Services Manager, LATAM typically include Servicios Profesionales/consultoría and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Digital & Technology Business Services Manager, LATAM?

    To improve your chances of getting hired for Digital & Technology Business Services Manager, LATAM, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Digital & Technology Business Services Manager, LATAM Job Success
    Pfizer interview tips for Digital & Technology Business Services Manager, LATAM

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Pfizer's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Digital & Technology Business Services Manager, LATAM interview at Pfizer, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Pfizer's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Digital & Technology Business Services Manager, LATAM Positions

    Setting up job alerts for Digital & Technology Business Services Manager, LATAM is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!