Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Desktop Support Engineer L2.
Colombia Jobs Expertini

Urgent! Desktop Support Engineer L2 Job Opening In Bogotá – Now Hiring Excis Compliance

Desktop Support Engineer L2



Job description

WE'RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT BOGOTA, COLOMBIA
Location:

CRA 16 # 97-46 Piso 7, Chico Norte, Bogota, Cundinamarca

Excis is a global IT support leader globally, driven by innovation and collaboration.

We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations.

Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.

  • Client in 190+ countries
  • 6000+ Engineers
  • 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success.

From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us

What You'll Do
End-user Device Support:

  • Install, configure, and troubleshoot end-user devices such as desktops, laptops, printers, scanner guns, hands and feet audio visual for meeting rooms and mobile devices/tablets.

  • Perform SOP based software installations, support and updates (includes MS Windows 10/11, M365 suite, Teams).

  • Assist with infrastructure and network connectivity issues as per instructions from the Customer or TechM remote IT teams.

  • Provide basic training to end-users on hardware and software usage.

  • Provide support where physical intervention is required for install, maintain, and troubleshoot equipment.

  • Assist with physical rack and stack operations.

  • Assist in performing physical audits and asset tagging.

General Duties

  • Respond to and resolve technical issues in a timely manner as per SLA.

  • Perform installations, moves, adds, changes, and decommissions (IMACD) of IT equipment.

  • Maintain accurate and up-to-date documentation of all work performed.

  • Confidence and presence to deal with Senior Exec/Management (VIP level support).

  • Collaborate with TechM and Customer remote IT teams to resolve complex issues.

  • Adhere to safety protocols and security procedures as per the Customer provided SOP and guidelines.

  • Comfortable working at heights (up to 2m – where specific certification is required for working at heights, TechM will provide the Supplier with reasonable prior notice of such requirement and the Supplier will charge the costs of such certifications back to TechM) and in confined spaces.

Requirements
What you need:

  • Bachelor Degree or equivalent in Computer Science or related field.

  • CompTIA A+, Microsoft Certified Professional (MCP) or better.

  • Minimum of 18 months' years of IT experience.

  • Mobile device management, including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

  • Proven ability to multi-task, effectively determine priorities and meet SLA's.

  • Adaptable and flexible in a fast-changing industry and work environment.

  • Willing to work off-hours and weekends when required for projects or emergency support.

  • Language & Communication: Fluent in both spoken and written Spanish and English.

Why Join Us?
At Excis, your work matters.

You'll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success.

We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies.

Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career?

Apply now to join Excis in Colombia and be at the forefront of IT support excellence


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Desktop Support Potential: Insight & Career Growth Guide


  • Real-time Desktop Support Jobs Trends in Bogotá, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Desktop Support in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8425 jobs in Colombia and 582 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Desktop Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Desktop Support Engineer L2 Job?

    Great news! is currently hiring and seeking a Desktop Support Engineer L2 to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Excis Compliance adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Desktop Support Engineer L2 Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Desktop Support Engineer L2?

    Key qualifications for Desktop Support Engineer L2 typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Desktop Support Engineer L2?

    To improve your chances of getting hired for Desktop Support Engineer L2, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Desktop Support Engineer L2 Job Success
    Excis Compliance interview tips for Desktop Support Engineer L2

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Excis Compliance's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Desktop Support Engineer L2 interview at Excis Compliance, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Excis Compliance's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Desktop Support Engineer L2 Positions

    Setting up job alerts for Desktop Support Engineer L2 is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!