Overview
The Deal Desk Analyst 2 is responsible for the management and execution for all quote-to-cash activities.This includes but is not limited to an understanding of all the company’s product lines and the ability to analyze deal structures and lead them through to execution.
Responsibilities
Management of all quote-to-cash activities within assigned vertical with expertise in deal structures; apply deal structure knowledge to ensure deals are structured and processed efficiently to maximize sales and profitabilityServe as an advisor to the sales team on deal structure and the quoting for standard contractsCommunicate with multiple departments to review and escalate routine issues that arise from the quote-to-cash processReview all contractual terms and conditions, verifying compliance with internal policies and corporate initiatives; communicate these accounting and audit guidelines, contractual terms and exception management clearly and directly to sales and sales leadershipWork closely with key stakeholders to ensure assigned contracts and quotes are worked to completion with oversight as neededReview, investigate and resolve operational questions and issues for account managers and clientsFacilitate timely, seamless handoffs to customer operations, including all required documentationWork with IT to troubleshoot data transmission issues between systems, as needed, and implement process changes as required Basic Qualifications
Bachelor's degree or equivalent experienceExperience as a Deal Desk AnalystBilingual in Spanish and EnglishExperience in software sales or contract negotiation in the software industryGood oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tactGood organizational, multi-tasking, and time management skillsGood collaboration skills, applied successfully within team as well as with other areasGood sound judgment and business acumen skillsGood interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of departmentGood analytical and problem solving skillsGood critical thinking and problem solving skillsGood facilitation and project management skillSelf-motivated with the ability to manage projects independently to completionAble to thrive in a fast paced, deadline driven environmentAble to provide exceptional follow through and be customer-service drivenGood ability to handle confidential and sensitive information with integrity, discretion, and tactGood ability to establish rapport and gain the trust of others; effective at gaining consensusAbility to work independently and in a team environmentGood knowledge of revenue recognition guidelinesMaintain a general knowledge of company's software functionality and comprehension of licensing strategiesUp to 10% travel time required