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Urgent! Data & Analytics Strategist Job Opening In WorkFromHome – Now Hiring Omega CRM

Data & Analytics Strategist



Job description

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Data & Analytics Strategist

Responsibilities

  • Gains industry and market expertise by participating in various projects to provide clients with a benchmark perspective.

  • Possesses a comprehensive understanding of the Analytics sector and the industry, contributing to business objectives by developing new products and services aligned with client needs.

  • Analyzes, estimates, and develops proposals to support the commercial team.

  • Identifies when specialists from other service lines or knowledge areas are needed to enhance client advisory.

  • Implements mechanisms to identify and control commercial risks during the pre-sales phase.

  • Analyzes and interprets risks before project initiation and communicates them to Operations.

  • Directly engages in delivering services for highly complex and high-risk projects, in coordination with Operations.

  • Develops new methodologies within their field of responsibility to impact the work of others and improve area outcomes.

  • Evaluates implementation results against the proposed solution, assessing efficiency and customer satisfaction.

  • Acts as a role model for the team, managing their development as a People Lead.

  • Establishes and implements a communication strategy to clearly define team objectives.

  • Develops and manages talent within the team, leveraging tools to enhance people and organizational goals.

  • Conducts logical analyses, identifies issues, seeks and interprets relevant information to share and coordinate data within the team, and helps remove obstacles to progress.

  • Supports, encourages, and motivates team members to foster commitment to the organization and area objectives.

  • Listens to team members, gathers their professional and personal needs, and collaborates with HR to facilitate career development.

  • Participates in decision-making regarding professional development, evaluation, and team performance.

Qualifications & Skills

  • Bachelor's degree in Computer Engineering, Business Administration, or a related field (or equivalent vocational training).

  • Strong foundation in platform development, organization, time management, conflict resolution, prioritization, methodologies, and English proficiency.

  • Extensive experience in business data collection, interpretation, and process optimization.

  • At least 5 years of experience in a similar role (Project Manager / Solution Architect).

  • Proficiency in software tools related to the core technologies of the implemented applications.

  • Collaboration with business units and technology teams to enhance services, environments, and customer experience.

  • Data Engineering & Cloud : Talend, Pentaho, Datorama, SQL, Python.

  • Analytics & BI : Tableau, Power BI, Salesforce CRM Analytics, Grafana.

  • Languages : English proficiency.

What do we offer

  • Permanent contract.

  • Flexible Schedule.

    We make it easy.

    Balance your professional and personal life.

  • Certifications plan.

    Improve your skills and get the official certificate from our main partners.

  • Home Office.

    You decide and we support you.

  • Flexible retribution (public transport ticket, Ticket restaurtant, …).

  • Health insurance.

  • OMEGA in action.

    Our commitment to a better society is not just an intention
  • Professional development : Evolve, grow and get where you want to go.

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating : 4.9 / 5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values : #Talent, #Flexibility, #Commitment, and #Innovation.

We grow #Together.

#J-18808-Ljbffr


Required Skill Profession

Bases De Datos, Analítica Y Bi



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    Unlock Your Data Analytics Potential: Insight & Career Growth Guide


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    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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