Overview
The Data Analyst 2 is responsible for understanding business/department needs and goals and creating high quality data-driven analysis and insights to support strategic decisions and drive business impact.
Success in this role requires a strategic mindset, the ability to challenge the status quo, and strong storytelling skills to distill complex findings into practical insights.
What you will be doing
Lead large, complex analyses where information about business trends and issues are gathered from key internal business stakeholders and best practice guidance is providedDevelop and maintain executive level dashboards that enable the business to answer complex business questions and provide actionable insights and reports to enable business stakeholders to track critical KPIsLead improvements to our analytics capabilities, operational processes, and collaboration with other teams.Deliver actionable business recommendations through analyses and data storytelling via clear, concise and effective presentationsReport on findings and make recommendations; summarize analyses into clear, concise and effective presentations; deliver content as necessaryPerform data integrity audits; evaluate and propose recommendations on methods and procedures for managing dataCompose internal documentation that details processes and findingsMonitor industry statistics and follow market trendsProvide training and guidance on how to interpret and apply dataContribute to the team's general knowledge base and ongoing professional developmentComply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy What will make you successful
Bachelor's degree or equivalent experience (preferably in Mathematics, Statistics, Data Science, Economics, Engineering or a related technical field)PowerBI Analyst Certification (PL-300)Min.
3 years experience as a Data AnalystAbility to thrive in fast-paced, deadline-driven environmentAbility to work independently or as a team.A solid understanding of software financial concepts and business drivers to provide relevant insights.Experience in analytical role, preferably supporting Revenue, Renewals, or Finance business unit within a software company.Strong analytical skills with the ability to make meaningful recommendations that will inform our business strategy based on data analysis.Advanced Microsoft Excel skills.Proficiency in SQL preferred.
Knowledge of programming languages such as Python, Apache Spark or R desired.Expertise manipulating large data sets, interpreting data trends, connecting data sources, and using visualization tools to tell a story with data.Knowledge of data warehousing technologies and SQL server.
Experience building data pipelines and analyzing large datasets are a plus.Highly organized and experienced at successfully multi-taskingExcellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tactExcellent critical thinking and problem solving skillsStrong collaborative skills, applied successfully within team as well as with other areasDemonstrated ability to articulate complex topics both verbally and in writing to diverse audiencesStrong business and technology acumen.
SaaS experience is a plus.Up to 5% travel time required