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Urgent! Customer Support Representative (English and Spanish) Job Opening In WorkFromHome – Now Hiring Idealsvdr
Colombia
Customer Support
remote
Please send your CV in English.
Ideals is a global B2B SaaS company recognized for being highly rated and customer-centric in secure business collaboration.
Trusted by over 1,000,000 users from 175,000 companies worldwide, our mission is to foster prosperity by accelerating high-stakes business decisions through intuitive and robust software products, enabling impactful decisions with less stress, higher quality, and shorter hours:
Ideals Virtual Data Room : A cloud platform for secure confidential document sharing used in online due diligence, fundraising, corporate reporting, licensing, clinical trials, and other business activities.
Ideals Board : A cloud platform with web and mobile apps used by board members, CEOs, and executives to streamline governance and support high-stakes decision-making securely and compliantly.
We’re seeking a Customer Support Representative , remote in Colombia , to join our expanding multinational team.
This role offers clear opportunities for professional growth, including advancement to a Senior Customer Support position and other roles within the Support team or related departments.
You will directly impact customer experience across multiple regions, mainly LATAM and the US, contributing to our growth and maintaining our top-rated status on G2 for five consecutive years, known for usability and exceptional service.
You will collaborate with Customer Support, Quality Control, and Knowledge Management teams, as well as other cross-functional teams, under the guidance of the Customer Support Lead.
Schedule : Full-time, 40 hours per week, remote.
- Monday to Friday: 8-hour rotating shifts with breaks.
Morning shifts start at 8:00AM, 9:00AM, or 10:00AM.
Afternoon shifts start at 12:00PM or 1:00PM.
- Two weekend shifts (Saturday or Sunday) per month.
- Always two consecutive days off each week.
We are proud of our recognition by customers and teammates:
G2 Market Leader : Based on 500+ reviews, 4.7/5.
Trusted by talent : Based on 100+ reviews, 4.8/5.
Enjoy support and autonomy to reach your potential, anywhere in the world:
✨ Smart • Intelligent • Private • Secure
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Unlock Your Customer Support Potential: Insight & Career Growth Guide
Real-time Customer Support Jobs Trends in WorkFromHome, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in WorkFromHome, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 16725 jobs in Colombia and 14037 jobs in WorkFromHome. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Idealsvdr is currently hiring and seeking a Customer Support Representative (English and Spanish) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Support Representative (English and Spanish) Jobs WorkFromHome.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Idealsvdr adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Support Representative (English and Spanish) Jobs Colombia varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Support Representative (English and Spanish) typically include Servicio De Atención Al Cliente and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Support Representative (English and Spanish), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Support Representative (English and Spanish) interview at Idealsvdr, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Idealsvdr's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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