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Customer Support B2B Job Opening In WorkFromHome – Now Hiring Aprende


Job description

Connect with companies in the United States and elevate their experience with Aprende Institute!

Join our B2B team at Aprende Institute! We are a leading online education startup, dedicated to transforming lives through high-impact educational programs across the United States and Latin America.

We are looking for passionate individuals with a strategic approach to B2B customer service to join us as:

Customer Support B2B Bilingual (English/Spanish)

What will your mission be at Aprende Institute?

  • Serve as the main strategic point of contact for a portfolio of corporate clients in the U.S.
  • Ensure the correct implementation, adoption, and continuity of our B2B educational programs.

  • Build strong, long-term relationships focused on customer satisfaction and retention.

  • Monitor accounts, manage contract renewals, and record key information in the CRM.

  • Collaborate with internal teams to continuously optimize the customer experience throughout the entire lifecycle.

What do you need to succeed in this role?

  • Technical or university studies in Business Administration, Marketing, Communications, or related fields.

  • At least 1 year of experience in B2B customer service, Customer Success, or Key Account Management.

  • ️ Minimum English level C1 (spoken and written).

  • Strong consultative skills, business vision, and excellent professional communication.

  • Advanced command of Salesforce and familiarity with G-Suite tools.

What do we offer at Aprende Institute?

  • Hybrid work model (on-site and remote).

  • Continuous training.

  • Direct indefinite-term contract.

  • Free access to one of our educational programs.

  • The opportunity to positively impact thousands of lives through education in the U.S.

Are you ready to transform the experience of our corporate clients?

Apply now and become part of Aprende Institute!

#J-18808-Ljbffr

Required Skill Profession

Reclutamiento Y Marketing De Personal


  • Job Details

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Unlock Your Customer Support Potential: Insight & Career Growth Guide


Real-time Customer Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Support in WorkFromHome, Colombia, highlighting market share and opportunities for professionals in Customer Support roles.

16773 Jobs in Colombia
16773
14037 Jobs in Workfromhome
14037
Download Customer Support Jobs Trends in Workfromhome and Colombia

Are You Looking for Customer Support B2B Job?

Great news! is currently hiring and seeking a Customer Support B2B to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Aprende adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Customer Support B2B Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Support B2B?

Key qualifications for Customer Support B2B typically include Reclutamiento Y Marketing De Personal and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Support B2B?

To improve your chances of getting hired for Customer Support B2B, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Support B2B Job Success

Aprende interview tips for Customer Support B2B

Here are some tips to help you prepare for and ace your Customer Support B2B job interview:

Before the Interview:

Research: Learn about the Aprende's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Support B2B interview at Aprende, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Aprende's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Support B2B Positions

Setting up job alerts for Customer Support B2B is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!