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Urgent! Customer Support and Sales Expert Job Opening In Bogotá – Now Hiring Asurion

Customer Support and Sales Expert



Job description

Asurion Bogota, D.C., Capital District, Colombia

Join Asurion’s front line support team today as a Customer Care and Sales Representative

As a Customer Care and Sales Representative, you will maintain exceptional customer service while providing remote support for customers’ inquiries about lost or damaged devices and resolving customer issues.

You will also be responsible for selling our In-Home warranty service and other product offerings to customers on every call.

You will engage with the customer to understand their technology and sell protection/tech support solutions.

You will Serve, Solve and Sell!

What we require:

  • High school diploma
  • Flexibility to work all shifts as required (including evenings, weekends, or holidays)
  • 6 months of previous customer service experience
  • Technical aptitude to pass our readiness assessment
  • Willing to submit and pass a pre-employment background investigation
  • Call center experience is welcomed but not required
  • Bilingual (English/Spanish)

What skills/interests will make you a great fit for our team:

  • Patience and exceptional listening skills
  • Ability to identify, understand and upsell new products and solutions based on customer needs
  • Dedication to troubleshooting problems and finding a resolution
  • Confidence in multitasking
  • “Challenge accepted” attitude
  • Must be able to use a headset
  • Must be able to work in an office environment that includes safe social interactions and noise

Compensation And Benefits:

  • COP 2.650.000 monthly salary
  • COP 300.000 monthly transportation allowance

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Required Skill Profession

Reclutamiento Y Marketing De Personal



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    Unlock Your Customer Support Potential: Insight & Career Growth Guide


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    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Asurion adheres to the cultural norms as outlined by Expertini.

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