Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Support and Admin Virtual Assistant Weekends (JOB ID:YANMIC).
Colombia Jobs Expertini

Urgent! Customer Support and Admin Virtual Assistant - Weekends (JOB ID:YANMIC) Job Opening In WorkFromHome – Now Hiring Inside Out

Customer Support and Admin Virtual Assistant Weekends (JOB ID:YANMIC)



Job description

** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:

C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.

PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH

JOB INFO

Job Title

Customer Support and Admin Virtual Assistant - Weekends

Job ID

YANMIC

Industry

Property Management

Location

LATAM

Status

Full Time

Work Schedule

09:00AM to 05:00PM EDT - Saturday and Sunday


This role requires weekend coverage and the ability to respond to urgent or emergency guest messages outside of regular working hours if needed.

Using your mobile phone is acceptable , as long as the Property Management Software (PMS) app is functional and you remain responsive.

There is potential for this position to transition into a weekday role , but even then, weekend availability for urgent responses will still be required.

A revised compensation package will be discussed if and when the role expands to weekdays.

Pay rate

$1,000/month

Target Start

ASAP

JOB DETAILS

About the Client: The client is a fast-growing property management company specializing in short-term rentals and Airbnb operations.

They leverage technology and streamlined systems to ensure smooth guest experiences and efficient backend coordination.

With a commitment to reliability and service excellence, the client continues to expand their portfolio across multiple markets.

About the Role: We’re hiring a Customer Service & Admin Virtual Assistant to support weekend Airbnb guest communications and backend operations.

You will work closely with our existing team and AI system to monitor guest messages, oversee task execution, and coordinate cleanings, maintenance, and issue resolution.

You’ll ensure a smooth experience for guests while keeping all moving parts in sync.

Key Responsibilities

  • Monitor incoming guest messages and ensure prompt, professional responses
  • Oversee AI-generated messages and follow through on action items created in Slack
  • Coordinate with cleaners and maintenance vendors for scheduling and issue resolution
  • Manage access-related issues (e.g., door codes, lockouts)
  • Address guest concerns such as smoke odors, damage reports, or supply shortages
  • Use property management systems (PMS) to manage bookings, guest details, and tasks
  • Place orders for cleaning and restocking via tools like InstaCart or similar
  • Identify problems or patterns requiring escalation and track them to resolution
  • Communicate clearly in both English and Spanish with guests, contractors, and teammates

Role Requirements

  • Fluent in English and Spanish (spoken and written) – non-negotiable
  • Strong customer service or Airbnb/short-term rental experience preferred
  • Tech-savvy: confident using Slack, PMS platforms, and other tools
  • Excellent written and verbal communication skills
  • Highly organized and self-directed – able to work without constant supervision
  • Calm under pressure and quick to solve problems
  • Comfortable working in a fast-paced, dynamic environment

Nice-to-Have Skills

  • Experience with Airbnb or other short-term rental platforms
  • Familiarity with Property Management Software (PMS)
  • Understanding of the cleaning or maintenance service industry
  • Prior experience managing or coordinating remote vendor teams

What to Expect

  • AI handles most routine messages; you’ll manage exceptions and critical tasks
  • Slack will be your primary hub for communication and task tracking
  • Flexibility and follow-through matter more than rigid time-tracking
  • We may introduce Hubstaff for light screenshot monitoring
  • You’ll join a supportive team and become part of a growing operations infrastructure
#J-18808-Ljbffr


Required Skill Profession

Gestión Y Dirección



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Customer Support Potential: Insight & Career Growth Guide


  • Real-time Customer Support Jobs Trends in WorkFromHome, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in WorkFromHome, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 16690 jobs in Colombia and 14037 jobs in WorkFromHome. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Support and Admin Virtual Assistant Weekends (JOB ID:YANMIC) Job?

    Great news! is currently hiring and seeking a Customer Support and Admin Virtual Assistant Weekends (JOB ID:YANMIC) to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Inside Out adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Customer Support and Admin Virtual Assistant Weekends (JOB ID:YANMIC) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Customer Support and Admin Virtual Assistant Weekends (JOB ID:YANMIC)?

    Key qualifications for Customer Support and Admin Virtual Assistant Weekends (JOB ID:YANMIC) typically include Gestión Y Dirección and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Customer Support and Admin Virtual Assistant Weekends (JOB ID:YANMIC)?

    To improve your chances of getting hired for Customer Support and Admin Virtual Assistant Weekends (JOB ID:YANMIC), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Customer Support and Admin Virtual Assistant Weekends (JOB ID:YANMIC) Job Success
    Inside Out interview tips for Customer Support and Admin Virtual Assistant   Weekends (JOB ID:YANMIC)

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Inside Out's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Customer Support and Admin Virtual Assistant Weekends (JOB ID:YANMIC) interview at Inside Out, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Inside Out's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Customer Support and Admin Virtual Assistant Weekends (JOB ID:YANMIC) Positions

    Setting up job alerts for Customer Support and Admin Virtual Assistant Weekends (JOB ID:YANMIC) is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!