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Customer Support Agent (Spanish & Chinese) - LatAm (Remote) Job Opening In Valdivia – Now Hiring Expatrio


Job description

Overview

Customer Support Agent (Spanish & Chinese) - LatAm (Remote) at Expatrio.

Expatrio is an ambitious Berlin-based start-up in Fintech and Edtech and currently has a vacancy for the position as Customer Support Agent (Spanish & Chinese) - LatAm (Remote).

Our goal is to make the way to and in Germany as easy as possible for international students.

If you want to support us in this goal, then you are exactly right with us!

Responsibilities

  • You will be the first point of contact for our international customers for inquiries regarding our product by supporting our customer support team via e-mail and phone
  • You will make sure that our customers get excellent customer service
  • Your main tasks will include the verification of documents
  • You will have your own responsibilities and also support our customer support agents with ad-hoc tasks
  • You will work together with our service partners to support our customers

Qualifications

  • You have some experience in customer support
  • You are available in full-time
  • You have strong communication skills and a customer first mindset
  • You are native in Spanish and proficient in English and Mandarin languages
  • If you have experience in the banking or health insurance industry, you can easily understand our product, but if you don't, we are happy to teach you everything you need to know
  • PLUS: Ideally, you already have some experience with helpdesk software (such as Zendesk or similar tools)

Details

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Customer Service

About Expatrio

Expatrio aims is to be the best solution for international students in Germany.

With a digital platform approach (an all-in-one app) at the interface of Fintech, Govtech, and Edtech, we are accompanying tens of thousands of students on their entire journey from study preparation and visa application to arriving and living in Germany.

Always focusing on the most convenient experience for our users, we are aggregating all the needed services and products in one single place and offer bespoke solutions for everyone.

Does the position sound interesting to you?

Then we would be very happy to receive your application.

Your Expatrio team

#J-18808-Ljbffr

Required Skill Profession

Reclutamiento Y Marketing De Personal


  • Job Details

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Unlock Your Customer Support Potential: Insight & Career Growth Guide


Real-time Customer Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Support in Valdivia, Colombia, highlighting market share and opportunities for professionals in Customer Support roles.

16773 Jobs in Colombia
16773
1 Jobs in Valdivia
1
Download Customer Support Jobs Trends in Valdivia and Colombia

Are You Looking for Customer Support Agent (Spanish & Chinese) LatAm (Remote) Job?

Great news! is currently hiring and seeking a Customer Support Agent (Spanish & Chinese) LatAm (Remote) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Expatrio adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Customer Support Agent (Spanish & Chinese) LatAm (Remote) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Valdivia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Support Agent (Spanish & Chinese) LatAm (Remote)?

Key qualifications for Customer Support Agent (Spanish & Chinese) LatAm (Remote) typically include Reclutamiento Y Marketing De Personal and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Support Agent (Spanish & Chinese) LatAm (Remote)?

To improve your chances of getting hired for Customer Support Agent (Spanish & Chinese) LatAm (Remote), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Support Agent (Spanish & Chinese) LatAm (Remote) Job Success

Expatrio interview tips for Customer Support Agent (Spanish & Chinese)   LatAm (Remote)

Here are some tips to help you prepare for and ace your Customer Support Agent (Spanish & Chinese) LatAm (Remote) job interview:

Before the Interview:

Research: Learn about the Expatrio's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Support Agent (Spanish & Chinese) LatAm (Remote) interview at Expatrio, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Expatrio's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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Setting up job alerts for Customer Support Agent (Spanish & Chinese) LatAm (Remote) is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!