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Urgent! Customer Success Senior Clinics Job Opening In Bogotá – Now Hiring jameda GmbH

Customer Success Senior Clinics



Job description

Doctoralia (https://www.doctoralia.co/) es la plataforma líder en el mundo que conecta Especialistas de Salud con Pacientes a través de nuestra página web y aplicaciones.

Somos una empresa que brinda soluciones para digitalizar el sector salud y hacer la experiencia de la salud mas humana.

Buscamos a nuestro próximo Customer Success Senior Clinics

La posición Customer Success Senior Clinics debe ejecutar y liderar las acciones necesarias para garantizar el éxito a largo plazo de los clientes empresariales en el segmento de clínicas.

Ademas, proporcionar una excelente experiencia postventa, maximizando la adopción y uso del marketplace.

Trabajar directamente con los clientes para ofrecer incorporación, integración, educación y documentación, asegurando así la máxima satisfacción y valor de su inversión

Funciones:

  • Establecer y mantener relaciones sólidas con los clientes empresariales del segmento de clínicas, actuando como su principal punto de contacto.
  • Capacitar a los clientes en el uso efectivo de la herramienta, proporcionando orientación personalizada y asesoramiento sobre cómo potenciar sus perfiles.
  • Guiar a los clientes en la incorporación y la integración de la herramienta, asegurando un proceso sin problemas y una adopción exitosa.
  • Proporcionar asesoramiento estratégico sobre cómo maximizar el retorno de inversión (ROI) de DocPlanner, identificando y promoviendo las mejores prácticas.
  • Realizar un seguimiento regular con los clientes para garantizar el uso correcto de la herramienta y resolver cualquier problema o pregunta que puedan tener.
  • Establecer y mantener procesos eficientes para optimizar la relación con el cliente y garantizar su éxito a largo plazo.
  • Mínimo 3 de experiencia en roles de atención al cliente; se prefiere experiencia en software/SaaS.
  • Habilidades de comunicación verbal y escrita.
  • Habilidades para resolver problemas y analíticas, aptitud técnica y capacidad para aprender programas de software.
  • Gestionar proyectos de manera efectiva y crear planes organizados que aseguren el éxito del cliente después de la incorporación.
  • Experiencia trabajando con equipos multifuncionales (por ejemplo, Ventas, Producto, Soporte).
  • Ingles B2

Te ofrecemos:

  • Salario 2,500,000 COP
  • Esquema de trabajo Hibrido
  • Comisiones por cumplimiento de objetivos
  • Día de cumpleaños compensatorio.
  • Bonos de alimentación People Pass
  • Medicina pre-pagada al Sexto mes
  • Plan de opciones sobre acciones
  • Beneficio de educación para idioma inglés
  • Plataforma Vinco para Educación Continua


Required Skill Profession

Business Operations Specialists



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    Unlock Your Customer Success Potential: Insight & Career Growth Guide


  • Real-time Customer Success Jobs Trends in Bogotá, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Success in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 11568 jobs in Colombia and 725 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Customer Success roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Success Senior Clinics Job?

    Great news! is currently hiring and seeking a Customer Success Senior Clinics to join their team. Feel free to download the job details.

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at jameda GmbH adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Customer Success Senior Clinics Positions?

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  • Interview Tips for Customer Success Senior Clinics Job Success
    jameda GmbH interview tips for Customer Success Senior Clinics

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    • Other Openings
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