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Urgent! Customer Success & Reddit Content Specialist Position in WorkFromHome - Scale Up Recruiting Partners

Customer Success & Reddit Content Specialist



Job description

Customer Success & Reddit Content Specialist

We’re hiring a Customer Success & Reddit Content Specialist who blends community management, content creation, and client partnership to grow brand engagement on Reddit.

About the Company

Our client is an innovative SaaS startup that powers marketing teams with automation and AI to drive traffic, sales, and authentic audience engagement.

About the Role

This role is 70% focused on creating and managing Reddit content while supporting client success and contributing to a small, remote team.

What You’ll Do

  • Serve as the main point of contact for a portfolio of clients.

  • Manage onboarding, define client KPIs, and create personalized content roadmaps.

  • Lead and support weekly calls with each client.

  • Create and manage Reddit content strategies based on client objectives.

  • Use AI tools to draft, refine, and adapt content to Reddit audiences.

  • Collaborate with an internal team to deliver campaigns aligned with each client’s voice and goals.

  • Communicate daily via Slack and Discord.

What You Bring

  • Experience as a community manager or digital marketer, ideally in social media content creation and engagement.

  • A deep understanding of Reddit: how to navigate communities, engage authentically, and create posts that get traction.

  • Experience using AI tools (e.g., ChatGPT) to generate and iterate on content.

  • Strong written and spoken English — you’re able to adapt tone, style, and language for different audiences.

  • Strong organizational skills, with experience managing multiple client accounts simultaneously.

  • A proactive mindset: you ask the right questions, anticipate client needs, and make strategic suggestions.

Bonus Points

  • Previous experience working in SaaS or with startups.

  • Hands‑on Reddit content creation experience for marketing campaigns.

  • Familiarity with pricing, growth, or analytics tools.

Other Details

  • Full‑time, remote position.

  • You’ll be part of a small, collaborative team.

  • Work in flexible hours but must be available for 1 weekly client call per account.

  • Advanced English is required.

If this opportunity sounds good to you, send us your resume!

Referrals increase your chances of interviewing at Scale Up Recruiting Partners by 2x.

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Required Skill Profession

Sales Support



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