Join to apply for the Customer Service Representatives role at KrispCall
Join to apply for the Customer Service Representatives role at KrispCall
This range is provided by KrispCall.
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
COP9,600,000.00/yr - COP13,200,000.00/yr
Introducing KrispCall, The AI-powered Phone App Designed For Modern Businesses And Tailored For High-growth Startups And Forward-thinking Enterprises.
KrispCall Unlocks a Suite Of Advanced Features To Streamline Your Operations And Drive Growth
- Acquire toll-free, local, mobile, and national phone numbers across 100+ countries.
- Make calls or send texts instantly, with access to call recordings for monitoring and playback.
- Seamlessly integrate with 100+ popular CRMs and business tools for maximum efficiency.
- Set up a cloud-based multi-location call center for smooth sales and support operations.
- Scale your business and engage with customers globally, all without the need for costly physical infrastructure.
KrispCall simplifies global connectivity by delivering enterprise-grade capabilities through a single, user-friendly platform.
Whether you're a startup venturing into new markets or a decentralized team aiming to unify your systems, KrispCall is the ideal solution.
Get international virtual phone numbers and connect with your global audience remotely, all from a single app.
Join thousands of businesses transforming their phone systems with KrispCall.
Start your journey today!
The Role
You Will Be Responsible For
- Serve as the first point of contact for users who need technical support
- Troubleshoot and resolve issues related to VoIP, platform access, integrations, and general system behavior
- Communicate clearly with users over chat, email, and occasional video calls
- Guide users step by step through technical solutions
- Document common problems and contribute to internal knowledge resources
- Collaborate with engineering, product, and success teams when needed
- Support new customers with onboarding and setup
Ideal Profile
- At least 1 year of experience in a technical support, helpdesk, or SaaS-related role
- Good understanding of VoIP systems or cloud-based platforms
- A personal computer and a stable internet connection
- Strong communication and problem-solving skills
- A proactive attitude and the ability to work independently
- Fluent English skills (both written and spoken) this is a must
What's on Offer?
- Flexible working options
- Leadership Role
- Fantastic work culture
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Other Industries
Information Services and IT Services and IT Consulting
Referrals increase your chances of interviewing at KrispCall by 2x
Sign in to set job alerts for “Customer Service Representative” roles.
Customer Service Agent (Bogota, Colombia Remote)
Bogota, D.C., Capital District, Colombia 1 week ago
Customer Service Representative for an Ecommerce Company (US-Based/Remote)
Customer Service Assistant (Fully Remote)
Bogota, D.C., Capital District, Colombia 3 days ago
Bogota, D.C., Capital District, Colombia 2 weeks ago
Customer Intake Representative (Healthcare)
Customer Service Agent (Full remote within Colombia)
Customer Support Specialist (Incident Resolution)
Customer Care Specialist (Remote from Colombia)
Bogota, D.C., Capital District, Colombia 4 days ago
Bogota, D.C., Capital District, Colombia 1 month ago
Bogota, D.C., Capital District, Colombia 2 months ago
Bogota, D.C., Capital District, Colombia 1 week ago
Customer Service Representative (Ecommerce/AI-Enabled)
Bogota, D.C., Capital District, Colombia 2 months ago
Customer Service Representative (Colombia) (Remote)
We’re unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr