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Urgent! Customer Service Representatives Job Opening In WorkFromHome – Now Hiring KrispCall

Customer Service Representatives



Job description

Join to apply for the Customer Service Representatives role at KrispCall

Join to apply for the Customer Service Representatives role at KrispCall

This range is provided by KrispCall.

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

COP9,600,000.00/yr - COP13,200,000.00/yr

Introducing KrispCall, The AI-powered Phone App Designed For Modern Businesses And Tailored For High-growth Startups And Forward-thinking Enterprises.

KrispCall Unlocks a Suite Of Advanced Features To Streamline Your Operations And Drive Growth

  • Acquire toll-free, local, mobile, and national phone numbers across 100+ countries.

  • Make calls or send texts instantly, with access to call recordings for monitoring and playback.

  • Seamlessly integrate with 100+ popular CRMs and business tools for maximum efficiency.

  • Set up a cloud-based multi-location call center for smooth sales and support operations.

  • Scale your business and engage with customers globally, all without the need for costly physical infrastructure.
KrispCall simplifies global connectivity by delivering enterprise-grade capabilities through a single, user-friendly platform.

Whether you're a startup venturing into new markets or a decentralized team aiming to unify your systems, KrispCall is the ideal solution.

Get international virtual phone numbers and connect with your global audience remotely, all from a single app.

Join thousands of businesses transforming their phone systems with KrispCall.

Start your journey today!
The Role
You Will Be Responsible For
  • Serve as the first point of contact for users who need technical support
  • Troubleshoot and resolve issues related to VoIP, platform access, integrations, and general system behavior
  • Communicate clearly with users over chat, email, and occasional video calls
  • Guide users step by step through technical solutions
  • Document common problems and contribute to internal knowledge resources
  • Collaborate with engineering, product, and success teams when needed
  • Support new customers with onboarding and setup
Ideal Profile
  • At least 1 year of experience in a technical support, helpdesk, or SaaS-related role
  • Good understanding of VoIP systems or cloud-based platforms
  • A personal computer and a stable internet connection
  • Strong communication and problem-solving skills
  • A proactive attitude and the ability to work independently
  • Fluent English skills (both written and spoken) this is a must
What's on Offer?
  • Flexible working options
  • Leadership Role
  • Fantastic work culture

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other
  • Industries

    Information Services and IT Services and IT Consulting

Referrals increase your chances of interviewing at KrispCall by 2x

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Required Skill Profession

Servicio De Atención Al Cliente



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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


  • Real-time Customer Service Jobs Trends in WorkFromHome, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in WorkFromHome, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12430 jobs in Colombia and 10249 jobs in WorkFromHome. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Service Representatives Job?

    Great news! is currently hiring and seeking a Customer Service Representatives to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at KrispCall adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Customer Service Representatives Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Customer Service Representatives?

    Key qualifications for Customer Service Representatives typically include Servicio De Atención Al Cliente and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Customer Service Representatives?

    To improve your chances of getting hired for Customer Service Representatives, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Customer Service Representatives Job Success
    KrispCall interview tips for Customer Service Representatives

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the KrispCall's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Customer Service Representatives interview at KrispCall, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the KrispCall's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Customer Service Representatives Positions

    Setting up job alerts for Customer Service Representatives is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!