• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Colombia Jobs Expertini

Customer Service Representative Job Opening In WorkFromHome – Now Hiring GoodRec


Job description

Are you ready to step onto the playing field of a fast-growing US tech startup that's changing the game in the world of sports?

GoodRec is on the hunt for passionate individuals to join our Customer Service and Operations team that is helping redefine the way the world plays sports.

You'll have the unique opportunity to shape the future of sports, one community at a time.

Overview

GoodRec started 3 years ago with a small community in Brooklyn, New York.

Since then, we have grown into the largest pickup sports app in the United States.

With the GoodRec app, finding a one-off pickup game, league, or tournament near you is fast and easy.

All you have to do is tap the app, join a game, and show up ready to play!

What youll do

  • Daily Player Engagement: Proactively engage with players before and after their games to provide support, answer queries, and ensure they have a seamless experience.

  • Enhance Game Experience: Continuously monitor and improve the overall player experience, focusing on match quality and app usability.

  • Problem Solving: Investigate and identify potential issues, innovating solutions to address them promptly and effectively.

  • Review Management: Analyze player ratings and take both reactive and proactive actions to enhance positive reviews and prevent negative ones.

  • Customer Support Excellence: Deliver high-quality customer support to address any questions, concerns, or issues players may encounter before or after their games.

  • Overall Player Satisfaction: Strive to create a joyful and hassle-free gaming experience, leaving players delighted with our service.

  • Flexible schedule: Comfortable working evenings and weekends on a rotating schedule.

  • Tech-Savvy: Comfortable with technology and mobile apps, allowing you to support players with confidence.

  • Adaptability: Ability to thrive in a fast-paced environment and adeptly prioritize tasks to meet our players' expectations.

  • Problem Solver: Strong problem-solving skills and a proactive approach to providing outstanding customer service.

  • Interpersonal Skills: A confident, friendly demeanor with exceptional communication skills to build positive player relationships.

Experience / Education

  • Full-time availability (40 hours/week)
  • 1-3 years in commercial-related roles such as operations, customer service or sales.

  • Advanced English level: strong verbal and written communication and comprehension skills.

  • Education: Bachelor’s degree, or similar working levels obtained through relevant job experience.

  • Availability to work on weekends.

The Future Awaits

In the next five years, we're set to become the way the world plays sports.

Our expansion plans include reaching Europe, APAC, and LATAM.

This is your chance to be part of an exhilarating team that will shape the future of sports worldwide.

Note: This job posting appears to be expired based on recent activity indicators.

#J-18808-Ljbffr

Required Skill Profession

Servicio De Atención Al Cliente


  • Job Details

Related Jobs

Vantage Specialty Chemicals hiring Customer Service Representative Job in Bogotá, Bogota, Colombia
Vantage Specialty Chemicals
Bogotá, Bogota, Colombia
Stellar Blue hiring Customer Service Representative Job in Colombia
Stellar Blue
Colombia
Confidential hiring Customer Service Representative Job in Barranquilla, Atlántico, Colombia
Confidential
Barranquilla, Atlántico, Colombia
BruntWork hiring Customer Service Representative Job in Bogotá, Bogota, Colombia
BruntWork
Bogotá, Bogota, Colombia
BruntWork hiring Customer Service Representative Job in Bogotá, Bogota, Colombia
BruntWork
Bogotá, Bogota, Colombia
GPS Trackit hiring Customer Service Representative Job in Cali, Valle del Cauca, Colombia
GPS Trackit
Cali, Valle del Cauca, Colombia
BruntWork hiring Customer Service Representative Job in Bogotá, Bogota, Colombia
BruntWork
Bogotá, Bogota, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Huila, Colombia
Somewhere
WorkFromHome, Huila, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Tocancipá, Colombia
Somewhere
WorkFromHome, Tocancipá, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Antioquia, Colombia
Somewhere
WorkFromHome, Antioquia, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Antioquia, Colombia
Somewhere
WorkFromHome, Antioquia, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Antioquia, Colombia
Somewhere
WorkFromHome, Antioquia, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Huila, Colombia
Somewhere
WorkFromHome, Huila, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Cundinamarca, Colombia
Somewhere
WorkFromHome, Cundinamarca, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Antioquia, Colombia
Somewhere
WorkFromHome, Antioquia, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Valle del Cauca, Colombia
Somewhere
WorkFromHome, Valle del Cauca, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Cauca, Colombia
Somewhere
WorkFromHome, Cauca, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, RAP (Especial) Central, Colombia
Somewhere
WorkFromHome, RAP (Especial) Central, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Antioquia, Colombia
Somewhere
WorkFromHome, Antioquia, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, RAP (Especial) Central, Colombia
Somewhere
WorkFromHome, RAP (Especial) Central, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Valle del Cauca, Colombia
Somewhere
WorkFromHome, Valle del Cauca, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Valle del Cauca, Colombia
Somewhere
WorkFromHome, Valle del Cauca, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Valle del Cauca, Colombia
Somewhere
WorkFromHome, Valle del Cauca, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Cesar, Colombia
Somewhere
WorkFromHome, Cesar, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Boyacá, Colombia
Somewhere
WorkFromHome, Boyacá, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Caldas, Colombia
Somewhere
WorkFromHome, Caldas, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Magdalena, Colombia
Somewhere
WorkFromHome, Magdalena, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Cundinamarca, Colombia
Somewhere
WorkFromHome, Cundinamarca, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, RAP (Especial) Central, Colombia
Somewhere
WorkFromHome, RAP (Especial) Central, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, WorkFromHome, Colombia
Somewhere
WorkFromHome, WorkFromHome, Colombia
Easygo hiring Customer Service Representative Job in Bogotá, Bogotá, Distrito Capital, Colombia
Easygo
Bogotá, Bogotá, Distrito Capital, Colombia
Somewhere hiring Customer Service Representative Job in WorkFromHome, Bogotá, Distrito Capital, Colombia
Somewhere
WorkFromHome, Bogotá, Distrito Capital, Colombia

Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in WorkFromHome, Colombia, highlighting market share and opportunities for professionals in Customer Service roles.

12370 Jobs in Colombia
12370
10249 Jobs in Workfromhome
10249
Download Customer Service Jobs Trends in Workfromhome and Colombia

Are You Looking for Customer Service Representative Job?

Great news! is currently hiring and seeking a Customer Service Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at GoodRec adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Customer Service Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Representative?

Key qualifications for Customer Service Representative typically include Servicio De Atención Al Cliente and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Representative?

To improve your chances of getting hired for Customer Service Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Representative Job Success

GoodRec interview tips for Customer Service Representative

Here are some tips to help you prepare for and ace your Customer Service Representative job interview:

Before the Interview:

Research: Learn about the GoodRec's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Representative interview at GoodRec, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the GoodRec's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Representative Positions

Setting up job alerts for Customer Service Representative is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!