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Urgent! Customer service representative/ logistic coordinator Job Opening In Bogotá – Now Hiring Traffic Tech

Customer service representative/ logistic coordinator



Job description

Overview

Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands.

With operations in the United States, Canada, Mexico, Europe and China, the company offers progressive and efficient solutions for moving freight by land, sea, and air.

Join Our Team as a Customer Service Representative / Logistic Coordinator! Are you passionate about logistics and transportation?

Do you thrive in dynamic, fast-paced environments?

This is your chance to grow professionally in the freight transportation sector.

At Traffic Tech, we’re looking for an experienced and proactive Customer Service Representative / Logistic Coordinator to oversee and ensure the efficient tracking of full truckload (FTL) shipments across the United States and Canada.

Key Responsibilities:

  • Load Monitoring: Track the status and location of shipments in transit, ensuring on-time deliveries.

  • Communication: Maintain constant contact with drivers, carriers, and team members to provide real-time updates.

  • Issue Management: Coordinate immediate solutions to minimize service disruptions.

  • Documentation: Keep accurate records of communications, incidents, and shipment updates.

  • Compliance: Ensure all operations meet U.S. and Canadian transportation regulations and safety standards.

What We’re Looking For:

  • Advanced English level (spoken and written).

  • Prior experience in logistics, transportation, or similar roles.

  • Ability to work under pressure and solve problems effectively.

  • Excellent verbal and written communication skills.

Key Competencies:

  • Analytical thinking and problem-solving.

  • Strong organizational and time-management skills.

  • Teamwork and interpersonal abilities.

This role is ideal for individuals passionate about logistics who want to make an impact while growing their careers in the freight transportation industry.

What We’re Looking For / Qué Buscamos

  • Advanced English level (spoken and written).

  • Prior experience in logistics, transportation, or similar roles.

  • Ability to work under pressure and solve problems effectively.

  • Excellent verbal and written communication skills.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Other

Industries

  • Transportation, Logistics, Supply Chain and Storage

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Required Skill Profession

Servicio De Atención Al Cliente



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    Unlock Your Customer service Potential: Insight & Career Growth Guide


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  • The Work Culture

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    The fundamental ethical values are:
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    • 2. Loyalty
    • 3. Impartiality
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    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
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  • Interview Tips for Customer service representative/ logistic coordinator Job Success
    Traffic Tech interview tips for Customer service representative/ logistic coordinator

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Traffic Tech's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
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    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

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