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Urgent! Customer Service Representative Job Opening In Cali – Now Hiring GPS Trackit

Customer Service Representative



Job description

At Zonar, we strive to provide customers with exceptional service through calls, Email and Chat.


Service is what has always Zonar stand out from our competitors and allows us to be the successful company we have become.


This person will bring a love of support and technology ensuring our customers are successful.  Key Responsibilities and Duties:   Respond to internal & external customer requests via phone, email or chat  Document, track and monitor problems to ensure timely resolution of customer issues  Escalate problems as necessary  Validate and process qualified hardware returns  Cross collaborate with internal departments  Provide support to internal employees  Ensure our customers succeed with Zonar products and services  Knowledge, Skills, and Abilities:  Prior customer Support experience Preferred but not required  Good written and verbal communication skills  Time Management  Outstanding customer support skills  Proficient in Microsoft Office, Excel, Word & Outlook  Prior Customer Relationship Management software experience a plus  Good problem-solving skills  Ability to work alone or in a group to solve complex problems  Powered by JazzHR


Required Skill Profession

Information And Record Clerks



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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


  • Real-time Customer Service Jobs Trends in Cali, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Cali, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12379 jobs in Colombia and 72 jobs in Cali. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Service Representative Job?

    Great news! is currently hiring and seeking a Customer Service Representative to join their team. Feel free to download the job details.

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at GPS Trackit adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Customer Service Representative Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Cali. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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  • Interview Tips for Customer Service Representative Job Success
    GPS Trackit interview tips for Customer Service Representative

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the GPS Trackit's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Customer Service Representative interview at GPS Trackit, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the GPS Trackit's products or services and be prepared to discuss how you can contribute to their success.

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