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Customer Service Representative (B2 English level) (B2 German level) - Bogota Job Opening In Bogotá – Now Hiring UNAVAILABLE

Customer Service Representative (B2 English level) (B2 German level) Bogota

    Colombia Jobs Expertini Expertini Colombia Jobs Bogotá Other General Customer Service Representative (B2 English Level) (B2 German Level) Bogota

Job description

Resumen

The expert must be able to comprehend and analyze the reason why the customer is calling and the appropriate procedure to resolve it.

During the process, the agent must provide a specific resolution to each customer and assure an excellent call handling to meet customer expectations.

In addition to politeness, empathy, soft skills, fluency with American English and German, focus on serving the caller are important requirements.

Responsabilidades

  • Handle and carefully respond to all inbound and outbound customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
  • Maintain a continual working knowledge of our client’s products, services and promotions
  • Accurately document and update records in required systems

Requisitos

Technical Skills

  • High school graduate (Must present diploma or certificate)
  • English Level: B2 or Above
  • German Level: B2 or Above

Competencies and Specific Skills

  • Communication skills
  • Customer orientation (Empathy)
  • Problem resolution
  • Attention to detail

Work Experience:

  • Not a must as long as candidate complies with skills and competencies
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Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Bogotá, Colombia, highlighting market share and opportunities for professionals in Customer Service roles.

12353 Jobs in Colombia
12353
975 Jobs in Bogotá
975
Download Customer Service Jobs Trends in Bogotá and Colombia

Are You Looking for Customer Service Representative (B2 English level) (B2 German level) Bogota Job?

Great news! is currently hiring and seeking a Customer Service Representative (B2 English level) (B2 German level) Bogota to join their team. Feel free to download the job details.

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UNAVAILABLE interview tips for Customer Service Representative (B2 English level) (B2 German level)   Bogota

Here are some tips to help you prepare for and ace your Customer Service Representative (B2 English level) (B2 German level) Bogota job interview:

Before the Interview:

Research: Learn about the UNAVAILABLE's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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