Customer Service

We are looking for a
Bilingual Customer Service Representative
to support a U.S.-based law firm from our Bogotá office.

If you have experience in
medical facilities, insurance, auto policies, or HIPAA compliance
, we want to hear from you

Work modality: On-site in Bogotá

Location: Office near Parque de la 93, Bogotá D.C.

Start date: As soon as possible

Salary: COP $3,000,000/month

Schedule (Full-time): Monday to Friday, 8:00 a.m. – 5:00 p.m. | Supporting New York office (EST)

Weekends off

What you'll do:

• Be the first point of contact for clients via phone/email.
  
  
• Handle sensitive information with confidentiality and HIPAA compliance.
  
  
• Coordinate with medical providers and insurance companies.
  
  
• Support case follow-ups and client satisfaction.
  
  

What we're looking for:

• English level: C1 – excellent, both written and spoken.
  
  
• Background in customer service (medical, insurance, or legal industries preferred).
  
  
• Empathy, professionalism, and strong communication skills.
  
  
• Ability to work on U.S. Eastern Standard Time (EST).
  
  

Join a dynamic international legal team and make an impact

Executel is a trusted outsourcing partner, connecting top-tier talent with U.S.-based companies.

Our focus is on delivering professional staffing and innovative recruitment solutions for multiple industries.

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