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Customer Service Associate Job Opening In Barranquilla – Now Hiring Center Source


Job description

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Center Source is the first BPO firm specializing in Crypto payment support, offering top-tier customer service in cryptocurrency.

As a Customer Service Associate, you will solve customer questions and complaints by acting as the trusted advisor; you will be the voice of the customer.

Through chats, emails, and calls, you will need to record all customer interactions and provide accurate, valid, and complete information using the right methods.

Your focus will be on delivering a positive customer experience and building customer trust during each interaction.

Role Overview

Handle customer inquiries and complaints via calls, chat, and email.

Ensure accurate, valid, and complete information to provide a positive customer experience and build trust.

Minimum Requirements

  1. Proficient in English (B2+ or Advanced)
  2. Comfortable using computers
  3. Strong service orientation

Why Join Center Source?

  1. Competitive salary and performance bonuses
  2. Indefinite contract
  3. 40-hour work weeks with 2 days off; rotating shifts
  4. Diverse chat, email, and voice campaigns

Employee Benefits:

  1. Comprehensive training and development
  2. Supportive work environment
  3. Career growth opportunities
  4. Transportation
  5. Free access to the vending machine (snacks)
  6. Partnerships with Royal Film, Smart Fit, and The Bronx Gym

Apply Now:
Advance your career in the cryptocurrency sector with Center Source.

Apply today!

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Required Skill Profession

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Barranquilla, Colombia, highlighting market share and opportunities for professionals in Customer Service roles.

12430 Jobs in Colombia
12430
134 Jobs in Barranquilla
134
Download Customer Service Jobs Trends in Barranquilla and Colombia

Are You Looking for Customer Service Associate Job?

Great news! is currently hiring and seeking a Customer Service Associate to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Center Source adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Customer Service Associate Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Barranquilla. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Associate?

Key qualifications for Customer Service Associate typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Associate?

To improve your chances of getting hired for Customer Service Associate, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Associate Job Success

Center Source interview tips for Customer Service Associate

Here are some tips to help you prepare for and ace your Customer Service Associate job interview:

Before the Interview:

Research: Learn about the Center Source's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Associate interview at Center Source, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Center Source's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Associate Positions

Setting up job alerts for Customer Service Associate is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!