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Customer Service Analyst Job Opening In Bogotá – Now Hiring Stryker


Job description

Work Flexibility: Hybrid

Qué hará:

  • Gestionar el proceso de Order to Cash y la logística del cliente (front office) para el portafolio de Stryker en Colombia, Costa Rica, Panamá, Perú y Puerto Rico.

  • Mantener comunicación directa con los clientes antes y después de la venta, asegurando un servicio excepcional.

  • Coordinar con las plantas de producción para garantizar la disponibilidad oportuna de los productos.

  • Apoyar al equipo de ventas mediante el desarrollo y mantenimiento de relaciones positivas con los clientes, impulsando los ingresos por servicios y productos.

  • Diseñar y ejecutar estrategias para optimizar la cadena de suministro del cliente.

  • Resolver consultas de clientes relacionadas con devoluciones, estado de pedidos, entregas, programación de producción y facturación.

  • Colaborar con clientes y distribuidores para reportar y gestionar fallas de equipos, asegurando informes claros a la gerencia.

  • Identificar oportunidades de negocio adicionales en los procesos de pre-venta y post-venta.

  • Qué necesita:

  • Título universitario.

  • +2 años de experiencia en Customer Service.

  • Dominio del idioma inglés (nivel B2 o superior).

  • Conocimientos avanzados en Microsoft Excel.

  • Experiencia previa en el uso de sistemas ERP, preferentemente JDE.

  • Travel Percentage: None

    Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


    Real-time Customer Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Bogotá, Colombia, highlighting market share and opportunities for professionals in Customer Service roles.

    12430 Jobs in Colombia
    12430
    1002 Jobs in Bogotá
    1002
    Download Customer Service Jobs Trends in Bogotá and Colombia

    Are You Looking for Customer Service Analyst Job?

    Great news! is currently hiring and seeking a Customer Service Analyst to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Stryker adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Colombia laws and regulations

    What Is the Average Salary Range for Customer Service Analyst Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Service Analyst?

    Key qualifications for Customer Service Analyst typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Customer Service Analyst?

    To improve your chances of getting hired for Customer Service Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Customer Service Analyst Job Success

    Stryker interview tips for Customer Service Analyst

    Here are some tips to help you prepare for and ace your Customer Service Analyst job interview:

    Before the Interview:

    Research: Learn about the Stryker's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Customer Service Analyst interview at Stryker, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Stryker's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Customer Service Analyst Positions

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