Customer Service Agent (Cross Sales)

GroupCOS Bogota, D.C., Capital District, Colombia

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GroupCOS Bogota, D.C., Capital District, Colombia

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Customer Service & Cross-Selling Agent (Call Center) – Bogotá, Colombia
Location: On-site – Calle 93, Bogotá
Job Type: Full-Time (42 hours/week)
Work Schedule: Fixed shifts within the time window of 9:00 AM – 9:00 PM, with 2 days off per week
English Level: B2+ to C1
Education: High school, technical, technologist, or professional
Experience: No experience required (face-to-face sales experience is a plus)
What We Offer

• Base Salary: $2,850,000 COP
• Biweekly payments
• Performance bonus: up to $250,000 COP
• Unlimited sales commissions – no cap on earnings
  

• Provide customer service over the phone
• Perform mandatory cross-selling on every call
• Work in a sales-driven call center environment
  

• Choose 2 memberships after the first month: Laika, Spotify, or Netflix
• Welcome outing at 1.5 months
• Welcome bonus: $350,000 COP after 1.5 months
• Loyalty bonuses:
• $1,000,000 COP at the end of year 1
• $1,000,000 COP at the end of year 2
• $1,000,000 COP at the end of year 3
  

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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