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Urgent! Customer Service Agent Job Opening In Colombia, Colombia – Now Hiring Outsourced
Customer Service Agent
Role Summary
The Customer Service Agent will provide front-line support to customers primarily via email.
This role involves efficiently resolving customer inquiries, complaints, and issues with empathy and professionalism.
The agent will maintain accurate records of customer interactions in CRM systems and collaborate with internal teams to resolve complex cases.
What You'll Do
You're a Great Fit If You
Nice-to-Have Qualifications
Work Setting
Location: Colombia
Job Type: Remote
Work Schedule: Monday - Friday, 9am - 6pm COT
Full-time: 40 hours per week
About Us
is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies.
Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification.
We are committed to providing a positive and supportive work environment where all staff can thrive.
As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals
About Our Client
A global fitness brand with over five decades of experience, offering innovative group workouts and digital fitness experiences that blend music, motivation, and movement.
The company is committed to sustainability, community impact, and fostering a diverse, inclusive, and empowering workplace culture.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Colombia, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Colombia, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 11854 jobs in Colombia and 308 jobs in Colombia. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Outsourced is currently hiring and seeking a Customer Service Agent to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Agent Jobs Colombia.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Outsourced adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Agent Jobs Colombia varies, but the pay scale is rated "Standard" in Colombia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Agent interview at Outsourced, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Outsourced's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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