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Urgent! Customer Relationship Job Opening In Colombia, Colombia – Now Hiring Generative AI

Customer Relationship



Job description

We're GenAI.Works:
 the world's largest AI community, with over 14 million members worldwide.

Our mission is to help builders, creators, and lifelong learners master the future of AI.

We're an AI-driven startup creating cutting-edge products across media, education, tools, events, and content.

Through our platform, we offer industry-leading courses designed to equip storytellers, technologists, and creatives with the skills to thrive in the AI era.

About the role:

We are seeking an enthusiastic and detail-oriented 
Customer Relationship & Delivery Manager
to join our dynamic team.

The ideal candidate will possess excellent communication skills, an easy-going attitude, and a passion for managing client relationships.

This role involves client onboarding, project delivery coordination, ensuring customer satisfaction, and managing content schedules effectively.

As a fast-growing startup, we thrive on innovation and agility.

The candidate must be prepared to embrace the fast-paced, ever-changing startup culture, demonstrating flexibility, adaptability, and a proactive approach to challenges.

Responsibilities:

Client Onboarding and Support:

  • Communicate with clients to understand their needs and assist them in onboarding.

  • Coordinate and manage content submission and publishing on our media platforms.

  • Provide clients with feedback and updates on their content.

  • Collaborate with the content team to ensure timely and accurate content delivery.

  • Share links to clients for their published content.

Communication and Reminders:

  • Keep clients informed about upcoming content deadlines and package features.

  • Maintain consistent communication to ensure client satisfaction throughout the project lifecycle.

Operational Tasks:

  • Support various operational tasks to assist both the team and clients.

  • Ensure smooth and efficient project execution to meet client expectations.

Requirements:

  • Bachelor's degree in Business Administration, Communications, Marketing, Project Management, Language Studies, or a related field.

    Equivalent professional experience will also be considered.

  • 1 year or more of experience in Customer Success
  • Experience working with US-based clients
  • Strong background in customer service and relationship-building, emphasizing effective communication and problem-solving skills.

  • Experience working remotely in an English-speaking environment is highly desirable.

Nice to have :

  • Familiarity with or an interest in artificial intelligence (AI) is a plus but not mandatory.

  • Previous experience in media or public relations companies is considered an advantage.

If you're passionate about delivering outstanding service and ready to join an innovative startup, please submit your resume and contact information.

We look forward to hearing from you


Required Skill Profession

Other General



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    Unlock Your Customer Relationship Potential: Insight & Career Growth Guide


  • Real-time Customer Relationship Jobs Trends in Colombia, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Relationship in Colombia, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10991 jobs in Colombia and 267 jobs in Colombia. This comprehensive analysis highlights market share and opportunities for professionals in Customer Relationship roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Relationship Job?

    Great news! is currently hiring and seeking a Customer Relationship to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Generative AI adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Customer Relationship Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Colombia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Customer Relationship?

    Key qualifications for Customer Relationship typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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  • Interview Tips for Customer Relationship Job Success
    Generative AI interview tips for Customer Relationship

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Generative AI's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Customer Relationship interview at Generative AI, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Generative AI's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Customer Relationship Positions

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