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Urgent! Customer Advocate Job Opening In WorkFromHome – Now Hiring StratifyIQ



Job description

Join to apply for the Customer Advocate role at StratifyIQ

This range is provided by StratifyIQ.

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$10,000.00/yr - $12,000.00/yr

Overview

We are looking for a proactive and personable bilingual Customer Advocate to join our Customer Success Team.

This role involves engaging new customers over the phone and guiding them through a qualification process with a concierge approach.

We are building a team of individuals who excel in relationship-building, problem-solving, and customer service.

Key Characteristics

  • Positive and resilient with an optimistic outlook
  • Proactive problem-solver who identifies solutions to improve customer experiences
  • Team player who thrives on collaboration
  • Adaptable to change in a fast-paced environment
  • Strong work ethic with excellent attendance and punctuality
  • Tech-savvy and able to handle multiple tasks

Duties And Responsibilities

  • Engage with customers via phone, email, or text to assess needs and provide tailored support
  • Listen actively and resolve inquiries with exceptional customer service
  • Deliver conversational, natural interactions even when following a script
  • Adapt to shift requirements, including weekends and holidays
  • Operate effectively both as part of a team and independently

Qualifications

  • Bilingual in Spanish and English
  • Outstanding interpersonal and communication skills
  • Ability to thrive in a dynamic and high-energy work environment
  • 2+ years of customer service experience (call center experience preferred)
  • High school diploma required; Bachelor’s degree preferred

About Us

We are a leading tech-enabled business support company, providing tailored solutions to deliver outcomes, drive profitability, and elevate the customer experience.

Salary posted is BASE salary.

There are financial incentives available.

Benefits

  • Work From Home
  • Paid Time Off package
  • Monthly Incentive Opportunities

Seniority level

  • Associate

Employment type

  • Full-time

Job function

  • Other

Industries

  • Real Estate and Equipment Rental Services

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Required Skill Profession

Servicio De Atención Al Cliente, Asuntos Legales



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    Unlock Your Customer Advocate Potential: Insight & Career Growth Guide


  • Real-time Customer Advocate Jobs Trends in WorkFromHome, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Advocate in WorkFromHome, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10864 jobs in Colombia and 9219 jobs in WorkFromHome. This comprehensive analysis highlights market share and opportunities for professionals in Customer Advocate roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Advocate Job?

    Great news! is currently hiring and seeking a Customer Advocate to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at StratifyIQ adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Customer Advocate Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Customer Advocate?

    Key qualifications for Customer Advocate typically include Servicio De Atención Al Cliente, Asuntos Legales and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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  • Interview Tips for Customer Advocate Job Success
    StratifyIQ interview tips for Customer Advocate

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the StratifyIQ's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Customer Advocate interview at StratifyIQ, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the StratifyIQ's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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