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Urgent! Coordinador de Soporte Académico Job Opening In Bogota Medellin Cali – Now Hiring Immpetus Soluciones S.A.S
En Immpetus Soluciones estamos buscando un Coordinador de Soporte Académico
Buscamos un/a Coordinador/a de Soporte Académico para gestionar el área de servicio estudiantil y operaciones educativas.
Si tienes pensamiento estratégico, amor por el detalle y experiencia en gestión de proyectos, ¡esta vacante es para ti!
¿Cuál será tu rol?
Asegurar la ejecución eficiente de las operaciones diarias relacionadas con el servicio al estudiante, la gestión de clases, transcripciones, comunicaciones, accesos y pagos, garantizando el cumplimiento de los objetivos operativos y la mejora continua de los procesos.
¿Cuáles serán tus funciones?
Coordinar la ejecución operativa de los proyectos educativos:
Gestionar tickets, chats, correos y soporte a estudiantes.
Organizar y dar seguimiento a las actividades diarias del área.
Asegurar que las clases se desarrollen con normalidad (apertura de Zoom, grabación, transcripciones, etc.).
Solicitar y revisar cuentas de cobro (pagos de estudiantes):
Revisar pagos pendientes, enviar recordatorios, generar links de pago y gestionar accesos según estado de pago.
Organizar la información operativa y mantenerla actualizada:
Mantener actualizados listados de estudiantes, cronogramas, actas de reuniones, transcripciones y carpetas en Drive.
Gestionar agendas de y recordatorios de tareas.
Elaborar reportes de avance e informes semanales:
Reportar estado de tickets, pagos, accesos, transcripciones y participación en clases.
Generar actas de reuniones con apoyo de IA y seguimiento de tareas asignadas al equipo.
Supervisar cumplimiento de tareas, cronogramas y calidad en entregables:
Asegurar que las clases se graben, transcriban y resuman en tiempo y forma.
Verificar que los correos, difusiones y recordatorios se envíen según cronograma.
Acompañar reuniones internas y con clientes (estudiantes/invitados):
Asistir en clases, reuniones de equipo y con invitados especiales.
Tomar notas, transcribir y distribuir actas con tareas claras.
Identificar oportunidades de mejora y proponer soluciones:
Optimizar procesos de soporte, accesos, pagos y comunicaciones.
Sugerir mejoras en flujos de trabajo con base en métricas y feedback.
Hacer seguimiento a indicadores de gestión:
Medir tiempos de respuesta en tickets, tasa de resolución de problemas, cumplimiento de pagos, asistencia a clases, etc.
¿Cuál es el perfil que buscamos?
Mínimo 2 años en coordinación operativa, gestión de proyectos o soporte educativo.
Habilidades en liderazgo,
Capacidad para trabajar de forma autónoma, resolver problemas y mantener una comunicación clara y efectiva.
Enfoque en resultados, atención al detalle y buena organización.
Ejecución, control y priorización de tareas.
Conocimientos en herramientas como:
Google Workspace (Drive, Calendar, Sheets, Docs)
JotForm, Zoom, Streamyard, CleanVoice, READ AI
Active Campaign, Funnel Chat, Hotmart, Kajabi
WhatsApp Business, Messenger, Facebook Groups
Canva (para certificados)
Excel o Google Sheets para reportes y seguimiento
¿Cuáles son las condiciones que ofrecemos?
Ubicación: Colombia
Modalidad: Remoto
Tipo de contrato: Término Fijo primeros meses, posteriormente indefinido
Salario: 2.600.000
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Unlock Your Coordinador de Potential: Insight & Career Growth Guide
Real-time Coordinador de Jobs Trends in Bogota, Medellin, Cali,, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Coordinador de in Bogota, Medellin, Cali,, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 76558 jobs in Colombia and 4103 jobs in Bogota, Medellin, Cali,. This comprehensive analysis highlights market share and opportunities for professionals in Coordinador de roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Immpetus Soluciones S.A.S is currently hiring and seeking a Coordinador de Soporte Académico to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Coordinador de Soporte Académico Jobs Bogota Medellin Cali.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Immpetus Soluciones S.A.S adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Coordinador de Soporte Académico Jobs Colombia varies, but the pay scale is rated "Standard" in Bogota Medellin Cali. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Coordinador de Soporte Académico typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Coordinador de Soporte Académico interview at Immpetus Soluciones S.A.S, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Immpetus Soluciones S.A.S's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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