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Urgent! Coordinador de servicios Job Opening In Bogotá – Now Hiring Lingua Viva - Language Services

Coordinador de servicios



Job description

Lingua Viva
, empresa colombiana que ofrece servicios lingüísticos, busca fortalecer su gestión operativa y comercial con la contratación de un(a) Coordinador(a) de Servicios con las siguientes características:

Competencias:

  • Profesional en carreras administrativas, comerciales, lenguas modernas o afines (requisito)
  • Dominio de inglés nivel B1 (requisito)
  • Manejo avanzado de herramientas ofimáticas (requisito)
  • Experiencia comercial y en atención al cliente (requisito)
  • Experiencia en logística de eventos (requisito)
  • Experiencia en gestión de equipos de trabajo (requisito)
  • Conocimientos básicos en traducción (opcional)
  • Manejo de herramientas CAT (opcional)

Funciones:

  • Elaborar y gestionar cotizaciones y propuestas comerciales.

  • Coordinar la programación de servicios lingüísticos, asegurando la óptima asignación de los recursos según las necesidades del cliente.

  • Supervisar y coordinar gestión de personal a cargo.

  • Supervisar el cumplimiento de los servicios de interpretación y traducción, garantizando que se entreguen conforme a los estándares de calidad establecidos.

  • Atender cualquier incidencia o requerimiento de clientes y proveedores, ofreciendo apoyo y resolución de problemas en tiempo real.

  • Monitorear el avance de los proyectos lingüísticos y asegurar que los plazos y expectativas sean cumplidos.

  • Proponer mejoras en los procesos operativos, con el objetivo de optimizar los tiempos de respuesta y la satisfacción del cliente.

  • Colaborar en la implementación de nuevas herramientas o tecnologías que optimicen los servicios ofrecidos.

  • Gestionar las relaciones comerciales con clientes.

  • Coordinar la búsqueda de nuevos proveedores.

  • Participar en la capacitación y actualización continua de los equipos de intérpretes y traductores.

  • Crear estrategias para medir y mejorar la satisfacción del cliente.

  • Apoyar la creación y ejecución de estrategias comerciales
  • Otras actividades relacionadas con la operación de la empresa y la atención al cliente, según se requiera.

Te ofrecemos:

  • Salario básico de $ variables comerciales.

    Promedio de $ mensuales.

  • Bonos de cumplimiento
  • Contrato a término indefinido


Required Skill Profession

Other General



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