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Colombia Jobs Expertini

Controller Analyst Job Opening In Itagüí – Now Hiring Galgo


Job description

Galgo es la
plataforma online
que revoluciona la forma de comprar vehículos (nuevos)
para todos los latinoamericanos ofreciendo una
experiencia
de punta a punta con
soluciones flexibles de pago.
Somos una compañía con propósito enfocada en el sector sub bancarizado en
Chile, México y Colombia.

Es por eso que estamos en la búsqueda de nuestro próxim@
Controller Analyst
para ser parte de un equipo de alto rendimiento cuyos
principales responsabilidades
serán:

  • Monitorear el cumplimiento de los KPIs de atención establecidos para cada país y canal (Chats, Llamadas, Redes sociales, Correo, Atención presencial)
  • Consolidar información de las plataformas de gestión, y generar reportes unificados.

  • Analizar tendencias y proponer acciones para la mejora continua.

  • Alertar de manera oportuna a los responsables del servicio ante desviaciones en indicadores.

  • Garantizar nivelación de conocimiento por parte de los agentes.

  • Implementar iniciativas asignadas, gestionando recursos, personas y otros medios para cumplir con las fechas y entregables pactados.

  • Generar y presentar informes de gestión diarios, semanales y mensuales.

  • Asegurar que la información sea trazable, confiable y accionable.

Esperamos que, quien ocupa el rol, reúna las siguientes características:

  • Dominio de herramientas de gestión Freshdesk y Wolkvox.

  • Conocimiento intermedio/avanzado en Excel, Google Sheets o herramientas de visualización de datos.

  • Alta capacidad analítica para interpretar datos y convertirlos en acciones.

  • Capacidad de comunicación clara y efectiva.

  • Orientación al detalle y sentido de urgencia.

  • Capacidad de liderazgo

Educación

  • Bachiller, técnico o tecnólogo en areas de sac, administración entre otros

Experiencia (excluyente y deseable):

  • Experiencia en gestión de controller en campañas de contact center y gestión de indicadores operativos como ASA, TMO, nivel de servicio y atención.

Otros requisitos
Lo que ofrecemos:
Beneficios Colombia

  • Beneficio de lentes
  • Fondo de empleados
  • Licencia por matrimonio
  • Servicio de alimentación (Solo aplica en Medellín)
  • Mi moto mi sueño
  • Disfrute de vacaciones por días
  • Horarios flexibles

Nos enfocamos en atraer el mejor talento sin distinciones porque creemos que la diversidad es el activo más valioso para nuestra organización.
Si te apasionan los desafíos y estás buscando una oportunidad para colaborar en un ambiente dinámico y multicultural… esta es tu oportunidad

Required Skill Profession

Other General


  • Job Details

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Unlock Your Controller Analyst Potential: Insight & Career Growth Guide


Real-time Controller Analyst Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Controller Analyst in Itagüí, Colombia, highlighting market share and opportunities for professionals in Controller Analyst roles.

15989 Jobs in Colombia
15989
5 Jobs in Itagüí
5
Download Controller Analyst Jobs Trends in Itagüí and Colombia

Are You Looking for Controller Analyst Job?

Great news! is currently hiring and seeking a Controller Analyst to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Galgo adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Controller Analyst Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Itagüí. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Controller Analyst?

Key qualifications for Controller Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Controller Analyst?

To improve your chances of getting hired for Controller Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Controller Analyst Job Success

Galgo interview tips for Controller Analyst

Here are some tips to help you prepare for and ace your Controller Analyst job interview:

Before the Interview:

Research: Learn about the Galgo's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Controller Analyst interview at Galgo, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Galgo's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Controller Analyst Positions

Setting up job alerts for Controller Analyst is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!