Continuous Improvement Manager – Black Belt

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms.

If you are approached for payment, this is likely to be fraudulent.

Please check to see whether the role you are interested in is posted on our career website.

Role Purpose

The Continuous Improvement (CI) Manager – Black Belt plays a pivotal role in driving operational excellence across TMF Group by leading Lean Six Sigma (LSS) initiatives, coaching belt candidates, and embedding a culture of continuous improvement.

This role is responsible for mentoring LSS candidates, facilitating training, and ensuring the successful execution of improvement projects that align with TMF's strategic goals.

Key Responsibilities

Establish a continuous improvement methodology and approach for TMF Group

• Train Operational Excellence staff to become black belts, green belts and yellow belts
• Deliver Lean Six Sigma training to client delivery teams, to build continuous improvement across our teams

Lean Six Sigma Program Leadership

· Lead and facilitate LSS training programs across TMF.

· Coach and mentor lean coaches candidates through their certification journeys, including project selection, charter development, and execution

· Promote group-based project collaboration and ensure alignment with TMF's global CI strategy

Program Coordination and Reporting

· Coordinate recurring forums such as Lean Forum – East/West to track progress and share best practices

· Maintain dashboards and reporting tools to monitor training completion, certification status, and project outcomes

· Collaborate with global and regional CI leaders to align initiatives and share insights

Key Competencies

· Deep expertise in Lean Six Sigma methodologies (Black Belt certified or equivalent).

· Strong coaching and facilitation skills, with the ability to guide without micromanaging.

· Excellent communication and interpersonal skills across cultures and time zones.

· Analytical mindset with the ability to define and track success metrics.

· Proficiency in using digital tools for collaboration, reporting, and knowledge sharing.

Background

8+ years of experience driving continuous improvement at scale

Black Belt, with accreditations to deliver certified training to others

Experience in leading continuous improvement within a global, professional services and/or financial services firm