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Urgent! Contact Center Technology Support Engineer Job Opening In Bogotá – Now Hiring Sutherland
Contract Type:
Permanent WAH
Location:
Bogotá - Bogota
Date Published:
Job ID:
REF35424M
Company Description:
We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions.
Our workforce has thrived in an environment of diversity of thought, experience and background.
We celebrate our diversity and embrace it whole-heartedly.
Sutherland is an equal opportunity employer.
We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.
Sutherland was founded 35 years ago Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.
Job Description:
We are seeking a highly skilled and motivated Contact Center Technology Support Engineer to support, maintain, and troubleshoot complex contact center environments.
This role requires deep expertise in Cisco Contact Center technologies, outbound dialing systems, and end-to-end infrastructure supporting real-time and asynchronous customer interactions.
The successful candidate will also play a key role in platform monitoring and proactive issue detection, using tools like Splunk and Jenkins to ensure system health, minimize outages, and validate platform changes.
Qualifications:
Key Responsibilities:
Required Qualifications:
Preferred Certifications:
Additional Information:
All your information will be kept confidential according to EEO guidelines.
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Unlock Your Contact Center Potential: Insight & Career Growth Guide
Real-time Contact Center Jobs Trends in Bogotá, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Contact Center in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3153 jobs in Colombia and 1140 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Contact Center roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Sutherland is currently hiring and seeking a Contact Center Technology Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Contact Center Technology Support Engineer Jobs Bogotá.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sutherland adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Contact Center Technology Support Engineer Jobs Colombia varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Contact Center Technology Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Contact Center Technology Support Engineer interview at Sutherland, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sutherland's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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