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Urgent! Consultor Funcional Salesforce – Service Cloud Job Opening In Bogotá – Now Hiring Tekton Labs
Remoto – América Latina
Inicio: Inmediato
Idioma requerido: Español fluido
Estamos buscando un Consultor Funcional Salesforce especializado en Service Cloud para colaborar en proyectos que optimizan la experiencia del cliente, los centros de atención y los flujos de servicio en grandes empresas.
Este rol es ideal para perfiles funcionales con visión de producto, conocimiento de procesos de atención al cliente y experiencia en entornos ágiles.
Levantar requerimientos funcionales con áreas de negocio y traducirlos en soluciones sobre Salesforce Service Cloud.
Diseñar y documentar flujos de atención, casos, colas, reglas de asignación y procesos de automatización.
Configurar componentes estándar (objetos, page layouts, validation rules, flows).
Colaborar con equipos de desarrollo y QA en la implementación de mejoras.
Capacitar usuarios finales y brindar soporte funcional post-despliegue.
3+ años de experiencia funcional con Salesforce Service Cloud.
Experiencia en configuración de procesos de atención al cliente, gestión de casos, enrutamiento, SLAs, omnicanalidad o knowledge base.
Experiencia trabajando con equipos técnicos (devs, admins, QA) y stakeholders de negocio.
Español fluido, tanto escrito como hablado.
Residencia en América Latina y disponibilidad para trabajo remoto.
Certificación Salesforce Administrator o Service Cloud Consultant.
Conocimiento básico de Salesforce Flows, Process Builder o automatización declarativa.
Experiencia en proyectos con canales digitales integrados (WhatsApp, email, chatbots).
Conocimiento de metodologías ágiles (Scrum/Kanban).
Familiaridad con herramientas como Jira, Confluence, Figma.
Capacidad de análisis funcional y visión de producto.
Comunicación efectiva con perfiles técnicos y no técnicos.
Enfoque en resolución de problemas y mejora continua.
Autonomía, responsabilidad y actitud colaborativa.
Ubicación: 100% remoto desde cualquier país de América Latina
Idioma: Español (inglés no requerido)
Modalidad: Contratación como contractor
Dedicación: Tiempo completo (40 horas semanales)
⌛ Duración estimada: Proyecto de mediano a largo plazo
Rango referencial: 3,000 - 4,200 USD
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Unlock Your Consultor Funcional Potential: Insight & Career Growth Guide
Real-time Consultor Funcional Jobs Trends in Bogotá, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Consultor Funcional in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7984 jobs in Colombia and 844 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Consultor Funcional roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Tekton Labs is currently hiring and seeking a Consultor Funcional Salesforce – Service Cloud to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Consultor Funcional Salesforce – Service Cloud Jobs Bogotá.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tekton Labs adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Consultor Funcional Salesforce – Service Cloud Jobs Colombia varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Consultor Funcional Salesforce – Service Cloud typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Consultor Funcional Salesforce – Service Cloud, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Consultor Funcional Salesforce – Service Cloud interview at Tekton Labs, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tekton Labs's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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