At
Softtek Colombia
, we are hiring the best talent to be part of our team.
If you have at least
+5 years of experience
in this role, it's your time
Configuration Management Database Lead
Requirements
- Proven experience as a CMDB Lead or CMDB Process Manager with expertise in ServiceNow CMDB.
- Strong understanding of CMDB lifecycle management, data governance, and ITIL frameworks.
- Hands-on experience with ServiceNow Discovery and ITSM integrations.
- Excellent leadership, problem-solving, and communication skills.
- ServiceNow certifications (CIS-CMDB, ITIL) are a plus.
Responsibilities:
- Lead the design, development, and optimization of ServiceNow CMDB processes.
- Establish and enforce CMDB governance, ensuring data accuracy and consistency.
- Drive continuous improvement initiatives to enhance CMDB efficiency and automation.
- Collaborate with IT, security, and business teams to align CMDB processes with organizational needs.
- Oversee ServiceNow CMDB Discovery and integration with other ITSM processes.
- Develop and maintain CMDB policies, standards, and best practices.
Required Languages
English Advanced 80-95%.
Location
Hybrid, Colombia.