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Urgent! Cloud Operations Engineer Job Opening In Bogotá – Now Hiring Sutherland
NICE is currently seeking a technical, hands-on, customer-focused Cloud Operations Engineer to join our growing Cloud team.
Job Description
The Cloud Operations Engineer has the following duties:
· Perform operational duties including application server health, service recycling.
· Identify and resolve operational issues (e.g., batch failures, network issues, client data feed errors)
· Monitor server performance, memory utilization, CPU, file systems, databases, batch jobs.
· Maintain operational documentation, e.g., incident tracking and run books.
· Produce metric reports including daily production status.
· Review Client support tickets and requests under service SLAs.
· Resolve level 2 and level 3 issues (i.e., application support, DBs and data center related issues).
Document issues in customer support portal.
· Provide on-call off hour support and work during non-prime shift hours.
Qualifications
· 4+ years' experience in Application / production support experience in with Cloud-Based hosting administration, management and performance tuning under high availability SLA environment.
· NICE WFM product knowledge & experience (from implementation or support) will be key.
· Experience with AWS is a good to have.
· Knowledge of ETL is a plus.
· Experience with Unix, Linux, Windows, Tomcat, SSH and basic scripting skills.
· Experience with SQL Server, Oracle and MySQL.
· Experience with and understanding of complex process and data flow.
· Ability to effectively and proactively communicate (both written and verbal) to various Internal stakeholders / groups and customers daily.
· Experience with application debugging, performance, scalability
· Familiarity with standard application security compliance best practices
· Knowledge of fault detection and resolution processes
· Experience in working independently and with other team members.
· Ability to multi-task as required and provide rapid support in production.
· Must be able to provide on-call off-hour support and work during non-prime shift hours
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Unlock Your Cloud Operations Potential: Insight & Career Growth Guide
Real-time Cloud Operations Jobs Trends in Bogotá, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Cloud Operations in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10455 jobs in Colombia and 752 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Cloud Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Sutherland is currently hiring and seeking a Cloud Operations Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Cloud Operations Engineer Jobs Bogotá.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sutherland adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Cloud Operations Engineer Jobs Colombia varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Cloud Operations Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Cloud Operations Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Cloud Operations Engineer interview at Sutherland, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sutherland's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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