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Urgent! Client Support Specialist Job Opening In Bogotá – Now Hiring Nuvei
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow.
WE ARE NUVEI, The Canadian fintech company accelerating the business of clients around the world.
Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services.
Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.
At Nuvei, we live our core values, and we thrive on solving complex problems.
We’re dedicated to continually improving our product and providing relentless customer service.
We are always looking for exceptional talent to join us on the journey!
Your Mission
A Client Support Specialist is a friendly, diligent, and tech-savvy professional with availability during business hours.
Client Support Specialists will learn to adapt to new developments as they happen while establishing a long-term career path within the fintech industry.
Responsibilities
▪ Shifts 42 hrs per week, between 8:00EST to 20:00 EST (7 days/week)
▪ Provides exceptional customer experience by addressing inquiries using a variety of channels (telephone, email, chat, ticketing, etc.) in a support-center environment that adheres to scheduled shifts, procedures, metrics, and departmental goals.
▪ Answer inbound customer service and technical support calls from our customers.
▪ Leverage documentation and support resources to perform with precision.
▪ Rely on professionalism and tact to resolve occasionally critical or difficult situations.
▪ Ensure timely and effective resolution of customer service and payment requests.
▪ Identify trends and report them to promote continuous process improvement.
▪ Perform any other related tasks deemed essential to the company's success and our customers' satisfaction.
Requirements
▪ Enjoys working within a team while delivering on accountabilities
▪ Values creating high-quality work
▪ Executes on well-documented processes and investigates solutions when there is a gap in process documentation
▪ Energized by professional skill development and learning opportunities in general
▪ Proud of problem-solving ability
▪ Fluent in English & Spanish
Benefits
Nuvei offers a wide variety of benefits, which include:
Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace.
The team at Nuvei is comprised of a wealth of talent, skill, and ambition.
We believe that employees are happiest when they’re empowered to be their true, authentic selves.
So, please come as you are.
We can’t wait to meet you.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Client Support Potential: Insight & Career Growth Guide
Real-time Client Support Jobs Trends in Bogotá, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Client Support in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 11141 jobs in Colombia and 738 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Client Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Nuvei is currently hiring and seeking a Client Support Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Client Support Specialist Jobs Bogotá.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Nuvei adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Client Support Specialist Jobs Colombia varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Client Support Specialist typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Client Support Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Client Support Specialist interview at Nuvei, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Nuvei's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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