Company Description
Callzilla is a full-service outsourced contact center and business process outsourcing company headquartered in Miramar, Florida.
We help leading brands acquire and care for English-speaking and Spanish-speaking customers with a strong focus on quality.
Callzilla works with brands in diverse sectors including health and beauty, finance, telecom, fashion, and entertainment.
We aim to be a true extension of our clients' brands, providing meaningful guidance and delivering optimal customer experiences across various communication channels such as voice, email, chat, social media, and SMS text.
Role Description
This is a full-time on-site role for a Client Success Specialist located in Bogotá DC.
The
Client Success Specialist
will be responsible for ensuring customer satisfaction by managing communication between clients and the company.
Daily tasks include addressing client needs, resolving issues, and maintaining high standards of customer service.
The role requires a strong emphasis on maintaining client relationships and delivering exceptional customer experiences.
Qualifications