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Urgent! Client Success Manager - 0816 - Colombia Job Opening In WorkFromHome – Now Hiring Confidential

Client Success Manager 0816 Colombia



Job description

Client Success Manager - 0816 - Colombia

Join to apply for the Client Success Manager - 0816 - Colombia role at Bionic Talent

About the Client

Our client is a digital marketing agency specializing in helping dental clinics grow through comprehensive digital solutions.

They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns.

About the Role

We are hiring a Client Success Manager for our client to serve as the trusted partner to their clients, helping them understand, navigate, and succeed with their digital marketing strategies.

You’ll be managing 25–30 client accounts, coordinating between the internal team and clients to ensure goals are met and relationships are nurtured.

This role requires high emotional intelligence, strong judgment, and the ability to communicate digital marketing concepts clearly to non-technical clients.

The right candidate is confident, an active listener, and capable of understanding both emotional tone and technical needs.

Professional Fluency In English Is Essential.


Experience in digital marketing agencies is required.

What you’ll be doing

  • Manage and nurture 25–30 client accounts in the digital marketing industry
  • Translate technical digital marketing updates into clear, client-friendly communication
  • Act as the main point of contact for all client queries, status updates, and feedback
  • Ensure project deliverables are met on time by coordinating with the internal team
  • Prioritize requests based on impact and team capacity
  • Proactively report progress and updates without needing reminders
  • Oversee project timelines and deliverables using ClickUp, ensuring transparency and accountability
  • Monitor project pipelines and keep tasks organized and moving efficiently
  • Track and analyze campaign performance data; provide clients with clear reports and recommendations

Who are we looking for?

  • Minimum 3 years of experience as Client Success Manager or related field
  • Proficiency in organizational tools and CRMs like ClickUp, GoHighLevel, etc.

  • Solid understanding of digital marketing factors, mainly Web design, SEO, and Google Ads
  • Strong communication and interpersonal skills, with the ability to build rapport with clients
  • Excellent organizational and time management abilities with attention to detail
  • Strategic thinking and problem-solving skills with proactive issue identification
  • Experience working in digital marketing agencies is required
  • Fluent in English, both spoken and written

Position : Client Success Manager

Remote Status : Fully Remote

Preferred Location : Global

Working Hours : 9 am to 6 pm EST

Holidays : US Local Holidays

Salary : USD 1800 to USD 2500 per month

Internal Job ID : 0816

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Other
  • Industries: Human Resources Services

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Required Skill Profession

Sales Support



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    Unlock Your Client Success Potential: Insight & Career Growth Guide


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