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Client Service Manager Job Opening In WorkFromHome – Now Hiring Ad Tech Go


Job description

Buscamos un/a Client Service Manager para unirse a nuestro equipo

NOTA IMPORTANTE: CONTRATO POR 4 MESES / Si no cumples con los requisitos por favor no aplicar

Durante las campañas, diseñar estrategias para ofrecer a los clientes la Siguiente Mejor Acción que aproveche la estrategia de upselling para mejorar el rendimiento de la campaña: nuevos productos, canales, segmentación de audiencia, etc.

Responsabilidades

  • Iniciar y ejecutar las campañas de los clientes según los plazos y presupuestos acordados, en colaboración con el equipo de Operaciones Publicitarias.

  • Responder a las consultas de los clientes y coordinar las respuestas internas a tiempo.

  • Monitorear la tasa de retención de pods, las métricas de éxito de la campaña (debe aspirar a un cumplimiento de KPI superior al 90%) y los ingresos incrementales.

  • Asegurarse de que los clientes reciban informes periódicos de rendimiento de la campaña con métricas detalladas e información adicional según sus preferencias, p.

    ej., semanal, mensual.

  • Mantener a los clientes informados de cualquier cambio o problema que afecte a sus campañas de forma rápida y profesional.

  • Realizar un análisis posterior a la campaña en el plazo de una semana tras su finalización para identificar áreas de mejora.

  • Escalar los problemas no resueltos a la alta dirección o a los equipos de Adops según sea necesario, resumiendo el problema y las soluciones propuestas.

  • Mantener un alto nivel de satisfacción del cliente.

Requisitos

  • Tienes más de 3 años de experiencia en medios, publicidad o tecnología en ventas, marketing o soporte, incluyendo prácticas.

  • Has colaborado en la ejecución de campañas publicitarias de venta directa o programática.

  • Tienes conocimientos básicos de plataformas DSP y SSP y de socios como DV360, The Trade Desk, LiveRamp, etc.

  • Dominas Excel y analizas datos regularmente para generar información y aprendizajes aplicables.

  • Te destacas en la construcción de relaciones sólidas con los clientes, siendo tus habilidades de comunicación una de tus principales cualidades.

  • Mantienes sólidas relaciones con agencias y clientes clave.

  • Eres adaptable, organizado y analítico, y recurres a tu ingenio para encontrar soluciones a los problemas que surgen constantemente.

Condiciones

Contrato por 4 meses, con posibilidades de seguir.

Salario 3.0 - 4.0 MM COP

Contrato directo con la compañia

1 dia de oficina presencial, 4 dias remoto

Especialista en Contenido Digital – Marcas de Belleza Profesionales

Lider Junior de Marca (Solo experiencia sector automotriz)

Marketing - Junior Profesional - Trabajo Remoto | REF#

Coordinador Trade Marketing y Medios - 30260

#J-18808-Ljbffr

Required Skill Profession

Ventas (General)


  • Job Details

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Unlock Your Client Service Potential: Insight & Career Growth Guide


Real-time Client Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Service in WorkFromHome, Colombia, highlighting market share and opportunities for professionals in Client Service roles.

7480 Jobs in Colombia
7480
5819 Jobs in Workfromhome
5819
Download Client Service Jobs Trends in Workfromhome and Colombia

Are You Looking for Client Service Manager Job?

Great news! is currently hiring and seeking a Client Service Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ad Tech Go adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Client Service Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Client Service Manager?

Key qualifications for Client Service Manager typically include Ventas (General) and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Client Service Manager?

To improve your chances of getting hired for Client Service Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Client Service Manager Job Success

Ad Tech Go interview tips for Client Service Manager

Here are some tips to help you prepare for and ace your Client Service Manager job interview:

Before the Interview:

Research: Learn about the Ad Tech Go's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Client Service Manager interview at Ad Tech Go, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ad Tech Go's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Client Service Manager Positions

Setting up job alerts for Client Service Manager is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!