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Client Relationship Manager Job Opening In WorkFromHome – Now Hiring Pinnaql


Job description

Base pay range

$60,000.00/yr - $75,000.00/yr

Pinnaql is currently seeking a full‑time, remote Client Relationship Manager for an industry leader in the healthcare revenue cycle management industry.

The position can be based anywhere in the United States but requires about 25% travel.

As the primary point of contact for key clients, the Client Relationship Manager (CRM) builds and sustains long‑term, impactful relationships that drive client satisfaction, loyalty, and business growth.

The CRM engages closely with internal teams to deliver tailored solutions that meet client needs and identifies opportunities for upselling and cross‑selling.

Through proactive client engagement and exceptional service this role enhances client experience and contributes to the company’s success.

Qualifications:

  • Experience in Revenue Cycle Management: Comprehensive background in physician revenue cycle and practice management.

  • Client‑Facing Skills: Proficiency in client communication across emails, proposals, phone calls, and virtual meetings.

  • Customer Service Excellence: Proven ability to provide exceptional service to both internal and external clients.

  • Client Engagement & Retention: Skilled in strategies to improve client engagement, health, and retention.

  • Relationship Building: Strong capability to build and maintain long‑term, meaningful client relationships.

  • Problem‑Solving Abilities: Aptitude for effectively addressing and resolving client issues.

  • Collaboration: Ability to work effectively with internal and external teams to support client needs.

  • Compliance: Familiarity with company policies and adherence to procedural standards.

  • eClinicalWorks EMR System Experience preferred; EMR/EHR experience required.

Key Responsibilities:

Client Relationship Management:

  • Serve as the primary client contact for day‑to‑day communication via emails, calls, and meetings.

  • Address real‑time daily claim challenges and client escalated issues, ensuring timely resolutions.

  • Escalate significant client concerns to the Account Executive according to the escalation process.

  • Coordinate and schedule client meetings, including monthly reviews, and manage meeting agendas and notes.

Client Performance Support:

  • Provide guidance to vendors on client communication standards, policies, and protocols.

  • Hold Vendor Partner accountable for daily tracker accuracy and KPI management, identifying and addressing any outliers with timely action plans.

  • Ensure identified client issues are addressed and resolved accurately, maintaining high standards of client service.

Key Performance Indicators (KPIs):

  • Retention (70% weighting): Maintain 98% retention for clients <18 months, and 93% retention for clients > 18 months.

  • Performance (30% weighting): Ensure that all assigned clients meet revenue performance goals.

If you meet the qualifications and are interested in this opportunity, please complete our online application.

We look forward to getting to know you as you consider the next steps in your career.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Applicants must be authorized to work for any employer in the United States without visa sponsorship.

#J-18808-Ljbffr

Required Skill Profession

Comunicación Y Rr. Pp.


  • Job Details

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Unlock Your Client Relationship Potential: Insight & Career Growth Guide


Real-time Client Relationship Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Relationship in WorkFromHome, Colombia, highlighting market share and opportunities for professionals in Client Relationship roles.

3093 Jobs in Colombia
3093
2638 Jobs in Workfromhome
2638
Download Client Relationship Jobs Trends in Workfromhome and Colombia

Are You Looking for Client Relationship Manager Job?

Great news! is currently hiring and seeking a Client Relationship Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Pinnaql adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Client Relationship Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Client Relationship Manager?

Key qualifications for Client Relationship Manager typically include Comunicación Y Rr. Pp. and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Client Relationship Manager?

To improve your chances of getting hired for Client Relationship Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Client Relationship Manager Job Success

Pinnaql interview tips for Client Relationship Manager

Here are some tips to help you prepare for and ace your Client Relationship Manager job interview:

Before the Interview:

Research: Learn about the Pinnaql's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Client Relationship Manager interview at Pinnaql, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Pinnaql's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Client Relationship Manager Positions

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