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Client Operations Manager Job Opening In WorkFromHome – Now Hiring Confidential


Job description

    Client Operations Manager
    Remote – Full Time (8:30 am to 5:30 pm Colombia Time)
    Independent Contractor Agreement

    COP $4.000.000-$4.500.000

    USD $1,000 - $1,100
    About Us
    We are a recruitment company helping U.S.-based businesses grow by connecting them with top-tier virtual assistants and remote professionals from Latin America.

    We pride ourselves on delivering exceptional client service and operational excellence.
    Role Overview
    As Client Operations Manager, you will be the crucial link between our leadership, clients, and internal teams.

    This role combines client relationship management, operational oversight, executive support duties, and team supervision.

    You will ensure smooth daily operations, manage client communications, oversee payment cycles, track performance metrics, and provide leadership to recruitment, marketing, and operations teams.
    Key Responsibilities

    • Manage client communications professionally via email and phone, following up on leads and resolving issues promptly
    • Oversee payment calculations, review billing cycles, and respond to client questions with accuracy and timeliness
    • Support the CEO and leadership team with calendar management, meeting coordination, and administrative tasks
    • Organize and track KPIs, SOPs, and key performance metrics for continuous improvement
    • Assist in preparing reports, presentations, and data-driven decision making
    • Supervise and coordinate recruitment, marketing, and operations teams to ensure alignment and efficiency
    • Handle sensitive information confidentially and professionally
    • Oversee operational workflows to maintain efficiency and client satisfaction

    Requirements

    • Minimum 5 years experience in a client-facing operations, account management, or executive support role
    • Proven experience supporting senior executives and managing or supervising teams
    • Strong numerical ability and comfort with payment, billing, and KPI data analysis
    • Excellent organizational skills with an ability to manage multiple priorities proactively
    • Experience with marketing and CRM tools such as Slack, HubSpot, Zoho CRM, or equivalents
    • Fluent English (C1 level or above), excellent written and spoken communication
    • High level of professionalism and confidentiality

    Benefits

  • 100% remote work.
  • 40 hours per week.
  • Vacation benefits after 1 consecutive year
  • Annual rate adjustment
  • Increase experience working with international clients.

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Required Skill Profession

Operaciones Y Administración De Empresas


  • Job Details

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Unlock Your Client Operations Potential: Insight & Career Growth Guide


Real-time Client Operations Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Operations in WorkFromHome, Colombia, highlighting market share and opportunities for professionals in Client Operations roles.

9113 Jobs in Colombia
9113
7756 Jobs in Workfromhome
7756
Download Client Operations Jobs Trends in Workfromhome and Colombia

Are You Looking for Client Operations Manager Job?

Great news! is currently hiring and seeking a Client Operations Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Client Operations Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Client Operations Manager?

Key qualifications for Client Operations Manager typically include Operaciones Y Administración De Empresas and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Client Operations Manager?

To improve your chances of getting hired for Client Operations Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Client Operations Manager Job Success

Confidential interview tips for Client Operations Manager

Here are some tips to help you prepare for and ace your Client Operations Manager job interview:

Before the Interview:

Research: Learn about the Confidential's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Client Operations Manager interview at Confidential, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Client Operations Manager Positions

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