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Client Onboarding Analyst Job Opening In Bogotá – Now Hiring Citi


Job description

The Client Onboard Analyst 2 is a developing professional role.

Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.

Good understanding of how the team interacts with others in accomplishing the objectives of the area.

Develops working knowledge of industry practices and standards.

Limited but direct impact on the business through the quality of the tasks/services provided.

Impact of the job holder is restricted to own team.

Responsibilities:

  • Preparation of product documentation based on Client requirements
  • Coordinate end to end implementation of local and regional commercial cards solutions
  • Continuously reduce implementation cycle time, minimize deal slippage and associated revenue conversion lead time.

  • Accurately report project status, escalating effectively for on hold and slow moving deals.

  • Ensure strict adherence to defined quality standards and practices outlined in best practices collateral.

    Consistently achieve excellent rating in scheduled quality reviews.

  • Co-ordinate Sales, Product Management, Client Services and Operations partners to ensure client satisfaction – navigate bank on behalf of client, leveraging Citi's global resources and escalation channels as required to ensure smooth delivery.

  • Ensure detailed and timely functional partner engagement leveraging defined tools effectively (e.g., CRM engagement and completed handover process)
  • Attending when necessary Client meetings in close cooperation with Product Sales and Relationship Managers.

  • Enhanced client satisfaction should be reflected in positive client survey scores and documented during detailed post implementation reviews.

  • Tracking and communicating internal and externally the status of the deals.

  • Provide ongoing senior management updates on key projects as required.

  • Participate in staff forums and survey process.

  • Complete all mandatory and personal development trainings as stipulated by controls officer and team lead.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 1-3 years relevant experience
  • Results orientation – evidence of proactively driving projects to conclusion
  • Excellent communication skills in English and Spanish
  • Organizational and planning skills.

    Negotiation and problem solving skills
  • Ability to manage high workload within a pressurized environment.

    Flexibility – ability to manage a varying workload (ie, volume, complexity and composition)
  • Ability to manage complex integration solutions, working alongside Technical and Technology teams.

    Ability to analyze data and solve problems
  • Good work ethic – willingness to take a hands on approach to ensuring all elements of the solution are delivered as specified.

    Attention to detail and experience of working in a controlled environment
  • Client service experience
  • Proficient in Microsoft Office

Education:

  • Bachelors/University degree or equivalent experience
  • English: Advanced

This job description provides a high-level review of the types of work performed.

Other job-related duties may be assigned as required.



Job Family Group:
Customer Service



Job Family:
Institutional Client Onboarding



Time Type:
Full time



Most Relevant Skills
Please see the requirements listed above.



Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.



Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.


If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi.


View Citi's EEO Policy Statement and the Know Your Rights poster.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Client Onboarding Potential: Insight & Career Growth Guide


Real-time Client Onboarding Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Onboarding in Bogotá, Colombia, highlighting market share and opportunities for professionals in Client Onboarding roles.

3469 Jobs in Colombia
3469
208 Jobs in Bogotá
208
Download Client Onboarding Jobs Trends in Bogotá and Colombia

Are You Looking for Client Onboarding Analyst Job?

Great news! is currently hiring and seeking a Client Onboarding Analyst to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Citi adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Client Onboarding Analyst Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Client Onboarding Analyst?

Key qualifications for Client Onboarding Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Client Onboarding Analyst?

To improve your chances of getting hired for Client Onboarding Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Client Onboarding Analyst Job Success

Citi interview tips for Client Onboarding Analyst

Here are some tips to help you prepare for and ace your Client Onboarding Analyst job interview:

Before the Interview:

Research: Learn about the Citi's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Client Onboarding Analyst interview at Citi, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Citi's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Client Onboarding Analyst Positions

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