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Client Onboard Analyst Job Opening In Bogotá – Now Hiring Citi


Job description

The Client Onboard Analyst 1 is a trainee professional role.

Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based.

Good understanding of how the team interacts with others in accomplishing the objectives of the area.

Makes evaluative judgements based on the analysis of factual information.

They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.

Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity.

Limited but direct impact on the business through the quality of the tasks/services provided.

Impact of the job holder is restricted to own job.

Responsibilities:

  • Processes client’s requests related to system set up including signatories’ updates and documentation lodgment.
  • Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.
  • Provides response to client and internal inquiries.
  • Prepares documentation for archiving .
  • Applies appropriate bank’s regulations while processing the requests.
  • Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents.
  • Documents operation procedure updates.
  • Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to).
  • Verification and authorization of data entered in the systems.
  • Ensures all queries are dealt with in an efficient and timely manner.
  • Escalates urgent / risk issues through the appropriate escalation channels.
  • Co-operates with and supports other teams/employees upon supervisor’s instruction, including possibility of movement to another team and/or process.
  • Performs other crucial tasks instructed by supervisors, participation in trainings, projects, conference calls, systems’ testing.
  • Ensures high levels of client satisfaction through strong product, process and client knowledge.

    Identifies and suggests process improvements.
  • Assists in the implementation of validated process improvements.
  • Understands procedures and controls for operational processes.

    Supports Manager with quality assurance process.

    Understands procedures and controls for operational processes.

    Performs within departmental procedures and compliance standards in order to minimize losses.
  • Responsible for coordination of projects around internal processes.

    Participates in user acceptance test of new systems.
  • Effective execution of day-to-day responsibilities, as well as execution of any other work instructed by supervisor related to this function.
  • Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Qualifications:

  • Previous experience in financial services preferred.
  • Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external).

    Knowledge on the field of finances and banking.
  • Flexibility, team spirit, loyalty.

    High attention to detail.

    Good PC skills (Excel, Word).

    Fluent in both written and spoken English.

    Be able to work under pressure and to meet deadlines.

    Proficient knowledge of English (written and spoken).
  • Education:

  • Bachelor’s/University degree or equivalent experience
  • ------------------------------------------------------

    Job Family Group:

    Customer Service

    ------------------------------------------------------

    Job Family:

    Institutional Client Onboarding

    ------------------------------------------------------

    Time Type:

    Full time

    ------------------------------------------------------

    Most Relevant Skills

    Please see the requirements listed above.

    ------------------------------------------------------

    Other Relevant Skills

    For complementary skills, please see above and/or contact the recruiter.

    ------------------------------------------------------

    Required Skill Profession

    Business Operations Specialists


    • Job Details

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    Unlock Your Client Onboard Potential: Insight & Career Growth Guide


    Real-time Client Onboard Jobs Trends (Graphical Representation)

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    Are You Looking for Client Onboard Analyst Job?

    Great news! is currently hiring and seeking a Client Onboard Analyst to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Citi adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Colombia laws and regulations

    What Is the Average Salary Range for Client Onboard Analyst Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Client Onboard Analyst?

    Key qualifications for Client Onboard Analyst typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Client Onboard Analyst Job Success

    Citi interview tips for Client Onboard Analyst

    Here are some tips to help you prepare for and ace your Client Onboard Analyst job interview:

    Before the Interview:

    Research: Learn about the Citi's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

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    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Follow Up: Send a thank-you email to the interviewer within 24 hours.

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    Final Thought:

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    By following these tips, you can increase your chances of making a positive impression and landing the job!

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