Cash Application Associate

Job description

**About Convatec**

**Pioneering trusted medical solutions to improve the lives we touch:** Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care.

With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring.

Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs.

Convatec’s revenues in 2024 were over $2 billion.

The company is a constituent of the FTSE 100 Index (LSE:CTEC).

To learn more please visit http://www.convatecgroup.com

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, incontinence care and infusion care.

With around 10,000 colleagues, we provide our products and services in nearly 100 countries, united by a promise to be caring for good.

Our solutions deliver a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs.

Group revenues in 2024 exceeded $2 billion.

The company is a constituent of the FTSE 100 index (LSE:CTEC).

For more information on Convatec, please visit: http://www.convatecgroup.com

**Position Overview:**

As a Senior Cash Application Associate, you will be responsible for the end-to-end management of accounts receivable processes, ensuring accurate and timely application of customer payments while driving improvements and efficiency.

This role requires advanced Excel skills and deep financial expertise to support data analysis, reconciliation, and resolution of payment discrepancies in a strategic and efficient manner.

You will also maintain a high level of customer experience and contribute to the achievement of the Group's Cash Flow target.

This includes reducing receivables in open balances and improving the payment behavior of our customers.

**Key Responsibilities:**

+ **Payment Application and Reconciliation:** Ensure customer payments are applied correctly and within agreed timelines according to SLAs (Service Level Agreements), maintaining a high level of accuracy in all transactions.
+ **Advanced Data Analysis and Reporting:** Conduct analysis of payment patterns, identifying trends, discrepancies, and improvement opportunities.

Use advanced Excel skills to generate financial reports and performance metrics, providing actionable insights to leadership and the Credit and Collections teams.
+ **Resolution of Complex Payment Discrepancies:** Proactively resolve payment discrepancies by collaborating with local teams, Credit, Collections, and other stakeholders, proposing solutions, and addressing root causes to prevent recurrence.
+ **Continuous Improvement:** Leads process improvements within the team, suggesting changes to policies, workflows, and tools used by the team to increase operational efficiency.
+ **Month-End Close Activities:** Oversee and ensure the accurate and timely completion of month-end accounts receivable activities, ensuring compliance with internal requirements.
+ **Performance Metrics Management:** Monitor and report key performance indicators (KPIs) related to Accounts Receivable, ensuring that team goals and SLAs are met.

Actively participate in monthly AR meetings to discuss performance, address challenges, and implement corrective actions as needed.
+ **Mentoring:** Mentor junior team members, providing guidance and training on AR processes, best practices, and technical skills.

Foster a collaborative and high-performing team culture.
+ **Stakeholder Engagement:** Work closely with cross-functional teams such as Credit, Collections, Finance, and IT to ensure smooth operations and resolve any issues impacting payment processing.

**Experience:**

+ Minimum of 3 years of experience in Cash Application.
+ Working knowledge of the cash application process, ensuring accurate and timely application of customer payments (mandatory).
+ Working knowledge of SAP or other ERP systems is a plus.
+ Working knowledge of LATAM regions, including understanding of regional payment behaviors, regulatory requirements, and cultural nuances (mandatory).
+ Proficiency in Microsoft Excel (pivot tables, v-lookups, complex formulas, and data analysis).
+ Previous experience in a Global Business Services (GBS) environment is desirable.

**Qualifications/Education:**

+ Preferable Bachelor or University's degree (preferably in Finance, Management, Economy).

**Languages:**

+ English: Speaking /Writing/Reading: C1 Advanced.

**Working Conditions:**

+ Hybrid work model

**Ready to join us?**

At Convatec, we’re pioneering trusted medical solutions to improve the lives we touch.

If you’re ready to make a real impact, apply today and help us bring our Forever Caring promise to life.

#LI-Hybrid

#LI-JN1

**Beware of scams online or from individuals claiming to represent Convatec**

A formal recruitment process is required for all our opportunities prior to any offer of employment.

This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever.

If you’re unsure, please contact us at careers@Convatec.com .

**Equal opportunities**

Convatec provides equal employment opportunities for all current employees and applicants for employment.

This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

**Notice to Agency and Search Firm Representatives**

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting.

Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec.

No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

Thank you.

**Already a Convatec employee?**

**If you are an active employee at Convatec, please do not apply here.

Go to the Career Worklet on your Workday home page and View Convatec Internal Career Site - Find Jobs.

Thank you!**

Required Skill Profession

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