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Urgent! Case Processing Assistant Job Opening In Colombia, Colombia – Now Hiring Quiroga Law Office, PLLC

Case Processing Assistant



Job description

Join us in giving immigrants a voice As a Case Processing Assistant, you'll prepare and organize cases, support clients with care, and ensure accuracy in every detail.

Help transform lives today.

Case Processing Assistant

Home Office

1,200.00 USD per month

Monday through Friday

8:00AM – 5:00 PM Pacific Time

Who We Are

The Quiroga Law Office PLLC was founded in 2009.

Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States.

We are a law firm for immigrants by immigrants.

We represent clients nationwide and focus on asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, TPS, green cards, waivers, and consular processing.

We are a collaborative and dynamic team focused on professional and personal growth.

We pride ourselves on being well-run, organized, innovative, and a great place to work.

Responsibilities

Conduct introductory calls with clients and document information in the internal system.

Communicate with clients regularly and provide timely updates.

Review case status consistently and ensure accurate notes in the internal platform.

Verify and request required case materials from clients or third parties.

Draft and prepare initial versions of letters, forms, and documents to advance cases.

Assemble and review case packets for completeness and accuracy before sending them to the Case Coordinator.

Prepare client briefs and supporting documentation for appointments.

Update and maintain case records in the internal system with accuracy.

Translate during client meetings when needed.

Escalate unresolved issues to the Case Coordinator for guidance.

Support internal process improvements and team collaboration.

What We Are Looking For

Technical & Core Requirements:

  • Bilingual: Fluent in English and Spanish (written and spoken).

  • English Proficiency: Advanced level (C1 required).

  • Tech Savvy: Proficient in Microsoft Office and digital platforms.

  • Detail-Oriented & Reliable: Accuracy in documentation, consistent in following procedures.

Soft Skills & Values:

  • Empathy with Clients: Genuine care, understanding, and respect in every interaction.

  • Passion for Immigration: Motivated by helping immigrants build their future.

  • Team Mentality: Collaborative, supportive, and committed to shared success.

  • Customer Service Skills: Clear, timely, and respectful communication with clients.

Computer Specifications

  • Operating system: Windows 11
  • Available RAM: Minimum 16 GB
  • Processor:

Intel i5, 10th generation or newer

Intel i7 or higher, 6th generation or newer

AMD: Ryzen 5 or higher


Required Skill Profession

Other General



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    Unlock Your Case Processing Potential: Insight & Career Growth Guide


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